Sales Manager, SME & Growth

Responsibilities

Lead, coach, and develop a team of full-cycle Account Executives, with a strong focus on closing excellence and consistent revenue delivery.

Partner closely with the outbound sales leader and cross-functional team leaders to continuously explore, test, and refine ICPs, evaluate new SMB verticals, and provide structured feedback based on deal quality, win/loss insights, and revenue outcomes.

Coach AEs on prioritizing leads and opportunities effectively, ensuring time and effort are focused on the highest-conversion, highest-revenue deals.

Drive best-in-class pipeline management practices, including deal qualification, stage progression discipline, pipeline coverage, and forecast accuracy.

Develop AEs’ ability to run strong discovery, identify economic buyers, and manage multi-stakeholder deal cycles within SMB organizations.

Coach and inspect deals on negotiation strategy, objection handling, pricing conversations, and close planning to improve win rates.

Instill structured deal management habits, including clear next steps, mutual action plans, and close plans for every active opportunity.

Leverage data, AI, and sales tools to improve account research, deal strategy, and pipeline visibility.

Maintain high standards of CRM hygiene, deal inspection, and sales process adherence.

Requirements

Minimum of 6 years of experience in B2B sales, with experience managing/coaching Account Executives.

Proven track record closing deals and managing complex SMB pipelines end-to-end.

Strong commercial judgment with the ability to prioritize leads, assess deal quality, and forecast accurately.

Deep experience coaching AEs on closing, negotiation, objection handling, and pipeline management.

Comfortable managing multi-stakeholder deal cycles, including traditional business owners and finance teams.

Excellent communication skills - structured, persuasive, and credible in commercial negotiations.

Experience operating in fast-paced, high-growth environments with high accountability.

Qualifications

Experience leading SMB sales teams in fintech, payments, or trade-related platforms.

Strong intuition for mapping customer payment flows and identifying expansion or revenue opportunities.

Demonstrated ability to improve close rates, deal velocity, and win consistency.

Experience leveraging AI and sales tools to improve deal strategy, pipeline visibility, and forecasting accuracy.

Relationship-first leadership style with a strong coaching and talent-development mindset.