Sales Manager - SMB Outbound Sales (Remote)

About the role

This role will operate remotely, requiring the candidate to reside in the United States. At this time, we are not considering candidates in the Bay Area.

Responsibilities

• Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment.
• Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
• Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
• Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
• Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
• Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
• Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.

Requirements

• Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment.
• Be well-versed in selling digital products to SMBs and using Salesforce CRM.
• Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement.
• Strong coaching and mentoring skills with a commitment to developing others and fostering career growth.
• Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.
• Excellent communication, organizational, and time management skills.
• Comfortable working in a fast-paced, remote-first environment.
• Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED.

Qualifications

• Earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED.

Skills

• Effective leadership and coaching skills.
• Experience with digital product sales to small local businesses.
• Proficiency in Salesforce CRM.
• Ability to manage high-volume outbound calls.
• Data analysis and strategic planning skills.
• Strong communication and interpersonal skills.

Benefits

• Full medical, vision, and dental coverage.
• 15 days of PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday.
• Up to 14 weeks of parental leave.
• Monthly wellness subsidy.
• Work from home reimbursement.
• Flexible spending account.
• 401(k) retirement savings plan.
• Employee stock purchase plan.

Pay

• Compensation range for this position is $63k- $78k annually plus performance based incentives.

Schedule

• Remote work is required.