Sales Manager - SMB

About the role

The SMB Sales Manager leads a team of Account Executives in selling Harvey's AI platform to small and mid-sized law firms and legal teams based in the Chicago office. Reporting to the Vice President of Commercial Sales, this role involves building territory plans, developing pipelines, and delivering revenue targets. The manager also drives a disciplined sales process, coaches account executives, and fosters a high-performance sales culture.

Responsibilities

• Build, coach, and performance-manage a team of SMB Account Executives focused on selling Harvey's platform to law firms and corporate legal departments in the Chicago region
• Own territory planning, pipeline development, and accurate forecasting to deliver against quarterly and annual revenue targets
• Drive a disciplined sales process using MEDDPIC or similar methodology, ensuring AEs execute high-quality discovery, qualification, objection handling, and close motions
• Establish a local operating cadence — team standups, deal reviews, pipeline hygiene — that mirrors Harvey's high-performance sales culture
• Serve as a player-coach by actively engaging in strategic deals and modeling best practices in discovery, demo, and negotiation

Requirements

• 6+ years of tech sales experience, preferably closing new business at the Mid Market or Enterprise level
• 2+ years of people management experience, training and coaching a high-performing sales team
• Experience operating in an early stage, high-growth environment
• Demonstrated ability to design and improve systems from scratch
• Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences
• Proven track record of selling complex software solutions to sophisticated buyers, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology
• Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently
• Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success
• Track record of coaching AEs through complex sales cycles, including deal strategy, objection handling, and negotiation, with a growth-oriented and coachable mindset

Qualifications

• Compensation: OTE 50/50 Split $264,000 - $396,000 USD Depending on your location
• Location: [Not specified]
• Equal Opportunity Employer