Sales Manager- Service/Repair/Modernization (Las Vegas)

Essential Job Functions

• Builds strong customer relationships with branch key customers.
• Maintains a strong working knowledge of the overall market area movement including market penetration, volume for different lines of business, competitors’ positions and strategies.
• Manages and develops branch’s sales representatives; to include setting sales goals, reviewing sales performance and on-going training and development.
• Administers quarterly performance management process.
• Supports sales representatives to ensure their questions and issues are addressed and resolved in a timely manner.
• Led business growth and fosters relationships with key customers, consultants and architects.
• Creates synergies within all lines of business, including leadership of the NIM process with the goal of producing 100% on-time conversion.
• Collaborates with the Operations Teams for strategic leads and labor estimating.
• Supports a culture of customer satisfaction that promotes customer retention.
• Works with other departments to ensure proactive customer assistance.
• Implements and oversees strategic sales initiatives in keeping with corporate and regional strategic initiatives.
• Develops a consistent and superior brand identity used by all sales employees when making sales presentations and proposals and preparing bids.
• Identifies areas of sales-skill opportunities and initiates applicable training/coaching as required.
• Ensures all bids are approved based on established approvals levels.
• Includes ensuring that bids requiring higher level approvals are submitted on million-dollar approval forms in a timely manner; and bids requiring additional approval have forms submitted along with the appropriate approval package.
• Ensures branch sales efforts are run consistently and cohesively.
• Includes monitoring sales activity using CRM and approving sales incentives.
• Reviews and sets sales goals in line with budgetary and corporate guidelines.
• Includes approving individual sales goals in line with the budgetary plan along with quarterly reviews of performance to targets.
• Includes initiating performance management and progressive discipline when goals are not met.
• Prepares forecasts for booking activity, projecting how much work will be brought in monthly and/or quarterly.
• Includes reviewing sales reports for analysis and action-planning.
• Strategically reviews P&L and other financial reports to monitor sales performance within the branch to ensure monthly goals are met or exceeded and cancellations are controlled.
• Works with the Branch Manager and other relevant leaders to review and develop sales budgets.
• Reviews, participates and creates bidding strategies to ensure profitability.
• Conducts/participates in ITS/factory tours as deemed necessary to demonstrate technical competence and secure customer interest.

Education & Experience

• Bachelor’s degree required.
• Prior personnel management experience preferred.
• 5+ years of directly related sales experience in the elevator or related industries is required.
• Ability to review and guide direct reports through contract proposals and business correspondence.
• Ability to define problems, collect data, establish facts and draw valid conclusions to improve profitability.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.

What We Offer

• Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered Medical, dental, and vision coverage.
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)