Sales Manager- Outbound Team

About the role

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive—and that’s why we invest in your growth, wellbeing, and ability to make an impact.

The Sales Manager is responsible for carrying out strategic initiatives, sales development, leadership/management of retail production in multiple offices, in alignment with corporate targets. The Sales Manager is directly responsible for overseeing their production goals based on recruiting activities and development of producing Loan Consultants.

Direct Reports

• Loan Consultant
• Loan Consultant – Team
• Production Assistant

Responsibilities

• Identify market opportunities and hires/develops retail Loan Consultants.
• Identify new business opportunities for their existing Loan Consultants in order to meet office goals.
• Develop/execute overall market strategy to increase retail volume, market share and profitability.
• Support production office(s) 1-year business plans, consistently monitoring progress versus plan.
• Collaborate with operations support to ensure customer service, loan quality, and pull-through targets are achieved and/or exceeded.
• Responsible for communication and implementation of company policy and procedures.
• Provide regular performance reviews for all Loan Consultants.
• Provide regular reporting to Production Manager on retail performance within the assigned market.
• Responsible for producing personal loan volume at or above target expectations.
• Maintain active recruiting database.
• Promote the Company Brand in assigned geography; support efforts that enhance the Brand.

Education and Experience

• Graduation from a 4-year college or university with major coursework in a related discipline; equivalent job/education experience may be considered.
• Experience as a Producing Loan Consultant required.
• Management experience with Producing Loan Consultants preferred.
• Management experience working with Retail Loan Consultants preferred.

Knowledge, Skills, and Abilities

• Local market knowledge including key competitors, high-profile recruits and potential business opportunities.
• Minimum of twenty target Loan Consultant recruits is desired.
• Knowledge of mortgage industry, regulatory environment and financial markets preferred.
• Strong managerial, organizational, and problem-solving skills with ability to multi-task is ideal.
• Demonstrated leadership, enthusiasm, and ability to recruit and motivate others an asset.
• Ability to meet aggressive deadlines and build strong working relationships with multiple departments preferred.

Additional Information

All employees are required to have smartphones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave / Parental Bonding Leave / Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support team members experiencing hardships

Newrez NOW

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since inception)
• Matching Gifts Program – dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)