SALES MANAGER IN TRAINING- STUART

About Us

With over 50 years of experience, and several CITY HOME and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY HOME continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY HOME, you become part of a family-spirited organization focused on growth, development, and appreciation of its Associates.

Our Vision is to be the ultimate home store. Our Purpose is to enrich people’s lives and make the world a better place. Our Mission is to provide quality home furnishings at excellent values in an exciting and fun environment.

Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back.

About the Role

As a Manager In Training, you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This role helps you understand the sales process, company policies, and leadership skills before promotion to Showroom Manager. You’ll gain experience in providing top-tier customer service and sales while learning critical leadership and operational skills from experienced managers.

The primary function of the Showroom Manager is to increase showroom sales, customer satisfaction, and associate satisfaction while reducing unnecessary expenses through strategic initiatives and effective daily management.

At CITY HOME, Sales Associates are entrepreneurs with the power to shape their success. We provide the furniture, marketing support, delivery services, and aftercare—it’s up to you to maximize these resources. Sales Associates can build their customer base through referrals, repeat purchases, and prospecting.

Responsibilities

• Learn the Showroom Manager role through daily management tasks for the showroom.
• Handle customer service issues and engage with associates and guests to drive sales and satisfaction.
• Conduct training sessions with associates and help solve problems in the showroom.
• Communicate and support new initiatives and processes to drive results.
• Learn and complete showroom inventory counts.
• Learn how to manage a team and drive showroom/team performance.
• Shadow experienced managers to learn operational and leadership skills.
• Contribute to team meetings, sharing ideas and learning from senior leaders.
• As a Sales Associate, help guests design a home they’ll love and guide them through the sales process.
• Engage and present various home furnishings and service options.
• Navigate large showrooms and remain on your feet for extended periods.
• Build personal connections and assist customers in finding the best financing options.
• Convert customer interactions into successful sales and create invoices/schedule deliveries.
• Prospect and manage accounts while maintaining showroom neatness.
• Meet or exceed monthly sales goals and other KPIs set by management.
• Address customer concerns to ensure satisfaction and continue professional development.

Pay

This is a commission-driven position with uncapped earning potential. During training, you can expect to make $65,000 or more in your first year. When handling managerial duties, you will earn $30/hour in addition to commissions. Upon promotion to Showroom Manager, compensation transitions to a salary plus bonus, averaging $75,000 per year. Significant growth opportunities exist as the company expands.

Benefits

• Competitive, transparent compensation.
• Medical, dental, and vision insurance.
• Life & disability insurance.
• Voluntary insurance (Accident, Hospital, Critical Care, etc.).
• 401(k) with company match.
• Paid vacation & sick time.
• Employee Resource Groups (ERGs).
• Flexible work environment.
• 90% promote-from-within policy.
• Employee Assistance Program (EAP).
• Associate purchase discount program.
• Paid parental leave.

Requirements

• Positive energy and goal-oriented mindset.
• Strong communication and listening skills.
• Self-driven, motivated, and customer-facing experience.
• Ability to build relationships and influence others.
• Integrity, professionalism, and receptivity to change.
• Technology fluency and entrepreneurial spirit.

Qualifications

• Bachelor’s degree preferred.
• One or more years of experience in a related environment preferred.
• Knowledge of Microsoft Office Programs (Excel, Word, Outlook) and Google Suite (Docs, Sheets, Slides).
• Ability to use an iPad for training, transactions, financing applications, and inventory checks.
• Ability to guide customers throughout large showrooms for extended periods (some showrooms are equivalent to two football fields in size).

Schedule

Ability to work evenings and weekends as part of a flexible, full-time 40-hour-per-week schedule.