Sales Manager in Training / Sales Manager

Role Responsibilities

• Lead and coach Sales Associates, providing training, mentorship, and actionable feedback to drive performance.
• Manage hiring and staffing decisions, including interviewing, onboarding, and performance evaluations.
• Develop strategies and action plans to improve team effectiveness and achieve sales goals.
• Conduct performance reviews and monitor productivity to ensure alignment with company standards.
• Resolve customer concerns promptly and professionally, ensuring a positive experience.
• Schedule and allocate work to maintain operational efficiency and team engagement.

Required Qualifications

• Proven ability to manage and develop a team of full-time and part-time Sales Associates.
• Strong decision-making and analytical skills to evaluate options and implement solutions.
• Able to multi-task in a fast-paced, high-energy environment while maintaining accuracy.
• Excellent communication skills for effective interaction with associates and customers.
• Proficiency in basic PC applications including word processing and spreadsheets.
• Completion of CarMax-provided training as required.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

Pay

The Annual Salary For This Position Is $54,600.00 - $95,500.00 May be eligible for bonus and equity.

Benefits

• Associates are entitled to the following paid sick, vacation, and holiday time.
• Full-time hourly or commission/incentive eligible associates are entitled to up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
• Full-time salaried associates are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.