SALES MANAGER IN TRAINING - ORLANDO REGION

About the role

As a Manager In Training, you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This will help you to understand the sales process, company policies and processes, and learn how to become an effective leader prior to being promoted.

Responsibilities

• Learning the Showroom Manager role, you will:
• Daily management tasks for the showroom
• Handling customer service issues
• Engaging with associates and guests in the showroom to drive sales, services, finance, ensure quality, and customer satisfaction
• Conduct training sessions with associates
• Helping solve problems in the showroom
• Communicate and support new initiatives and processes/changes in the showroom to drive results
• Learn and complete showroom inventory counts
• Learn how to manage a team and drive showroom / team performance
• Shadow experienced managers to learn operational and leadership skills. Contribute to team meetings, sharing ideas and learning from senior leaders.
• Learn and practice the responsibilities of a Showroom Manager, including but not limited to:
• Increasing showroom sales
• Ensuring customer satisfaction
• Reducing unnecessary expenses through strategic initiatives and effective daily management
• As a Sales Associate, you will:
• Help guests design a home they'll love
• Engage and present various home furnishings and service options
• Navigate large showrooms and be on your feet 8 hours a day
• Build personal connections and guide customers through the sales process
• Aid guests in finding the best financing options
• Create invoices and schedule deliveries
• Prospect and account management
• Maintain neatness of the showroom for a welcoming customer experience
• Meet or exceed monthly sales goals and other KPIs set by management
• Address customer concerns to ensure customer satisfaction

Requirements

• Education & Work Experience:
• Bachelor's Degree, preferred
• One or more years from a related environment preferred
• Schedule:
• Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule
• Technology Requirements:
• Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
• Google Suite (i.e. Docs, Sheets, Slides, etc.)
• Other:
• Ability to guide customers throughout the showroom for extended periods of time
• Some of our showrooms are equivalent to the size of two football fields and Associates have recorded over 15,000 steps taken in a single day!

Qualifications

We're looking for someone who is Positive Energy, Goal-Oriented, Speaking Effectively / Listening Attentively, Self-Driven and Motivated, Customer Facing Experience, Relationship Management, Ability To Influence, Integrity, Professionalism, Change Receptivity, and Technology Fluency. The ideal candidate should also have an Entrepreneurial Spirit.

Skills

• Positive Energy
• Goal-Oriented
• Speaking Effectively / Listening Attentively
• Self-Driven and Motivated
• Customer Facing Experience
• Relationship Management
• Ability To Influence
• Integrity
• Professionalism
• Change Receptivity
• Technology Fluency
• Entrepreneurial Spirit

Benefits

Competitive, Transparent Compensation
Medical, Dental, and Vision
Life & Disability Insurance
Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
401(k) with Company Match
Paid Vacation & Sick Time
Employee Resource Groups (ERGs)
Flexible Environment
90% Promote from Within
Employee Assistance Program (EAP)
Associate Purchase Discount Program
Paid Parental Leave
And so much more…

Pay

This is a commission-driven position with uncapped earning potential. Success here at CITY HOME is about developing your skills and knowledge. You can expect to make $65,000 or more during your first year while you are learning sales and the leadership role. When handing managerial duties, you will be paid $30/hour in addition to your commissions earned. Upon promotion to Showroom Manager, the compensation moves to salary, plus bonus and averages $75,000 per year.

Schedule

Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule

Technology Requirements

• Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
• Google Suite (i.e. Docs, Sheets, Slides, etc.)

Other

• Ability to guide customers throughout the showroom for extended periods of time
• Some of our showrooms are equivalent to the size of two football fields and Associates have recorded over 15,000 steps taken in a single day!

What This Opportunity Is

As a Manager In Training you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This will help you to understand the sales process, company policies and processes, and learn how to become an effective leader prior to being promoted.

Position Title

Sales Manager In Training

Reports to

Sales Leadership

Location

Orlando Region

Department/Sub-Department

Sales

Compensation

Uncapped earning potential through commissions + $30/hour when scheduled for manager on-the-job training

What You’ll Do

As a Manager In Training your primary responsibilities will be to:

What We’re Looking For

Positive Energy
Goal-Oriented
Speaking Effectively / Listening Attentively
Self-Driven and Motivated
Customer Facing Experience
Relationship Management
Ability To Influence
Integrity
Professionalism
Change Receptivity
Technology Fluency
Entrepreneurial Spirit

What’s Required

• Education & Work Experience:
• Bachelor's Degree, preferred
• One or more years from a related environment preferred
• Schedule:
• Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule
• Technology Requirements:
• Knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
• Google Suite (i.e. Docs, Sheets, Slides, etc.)
• Other:
• Ability to guide customers throughout the showroom for extended periods of time
• Some of our showrooms are equivalent to the size of two football fields and Associates have recorded over 15,000 steps taken in a single day!