SALES MANAGER IN TRAINING- ASHLEY BOCA

About Us

With over 50 years of experience, and several CITY HOME and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY HOME continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY HOME, you become part of a family-spirited organization focused on your growth and success.

Our Vision is to be the ultimate home store. Our Purpose is to enrich people’s lives and make the world a better place. Our Mission is to provide quality home furnishings at excellent values in an exciting and fun environment.

Our Values: Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back

Benefits

• Competitive, Transparent Compensation
• Medical, Dental, and Vision Insurance
• Life & Disability Insurance
• Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
• 401(k) with Company Match
• Paid Vacation & Sick Time
• Employee Resource Groups (ERGs)
• Flexible Environment
• 90% Promote from Within
• Employee Assistance Program (EAP)
• Associate Purchase Discount Program
• Paid Parental Leave

About the Role

As a Manager In Training, you will work in a hybrid role as a Sales Associate while participating in a structured training program designed to prepare you for a future management position. This role helps you understand the sales process, company policies, and leadership skills through on-the-job training.

The primary function of the Showroom Manager is to increase showroom sales, customer satisfaction, and associate satisfaction while reducing unnecessary expenses through strategic initiatives and effective daily management.

At CITY HOME, Sales Associates are entrepreneurs with the power to shape their success. We provide furniture, marketing support, delivery services, and aftercare. You maximize these resources by building your customer base through referrals, repeat purchases, and prospecting.

Responsibilities

As a Manager In Training, your primary responsibilities will include:

• Learning the Showroom Manager role through daily management tasks for the showroom
• Handling customer service issues
• Engaging with associates and guests in the showroom to drive sales and ensure customer satisfaction
• Conducting training sessions with associates
• Helping solve problems in the showroom
• Communicating and supporting new initiatives and processes to drive results
• Learning and completing showroom inventory counts
• Learning how to manage a team and drive showroom/team performance
• Shadowing experienced managers to learn operational and leadership skills
• Contributing to team meetings, sharing ideas, and learning from senior leaders

As a Sales Associate, you will:

• Help guests design a home they'll love
• Engage and present various home furnishings and service options
• Navigate large showrooms and be on your feet 8 hours a day
• Build personal connections and guide customers through the sales process
• Assist guests in finding the best financing options
• Convert customer interactions into successful sales
• Create invoices and schedule deliveries
• Prospect and manage accounts
• Maintain neatness of the showroom for a welcoming customer experience
• Meet or exceed monthly sales goals and other KPIs set by management
• Address customer concerns to ensure satisfaction
• Continue professional development

Pay

This is a commission-driven position with uncapped earning potential. During managerial on-the-job training, you will earn $30/hour in addition to commissions. You can expect to make $65,000 or more during your first year. Upon promotion to Showroom Manager, compensation moves to salary plus bonus, averaging $75,000 per year.

Requirements

• Positive Energy
• Goal-Oriented
• Effective Speaking and Listening Skills
• Self-Driven and Motivated
• Customer Facing Experience
• Relationship Management
• Ability to Influence
• Integrity
• Professionalism
• Receptivity to Change
• Technology Fluency
• Entrepreneurial Spirit

Qualifications

• Bachelor’s Degree preferred
• One or more years of experience in a related environment preferred
• Knowledge of Microsoft Office Programs (Excel, Word, Outlook, etc.)
• Familiarity with Google Suite (Docs, Sheets, Slides, etc.)
• Ability to use an iPad for training, transactions, financing applications, and inventory checks
• Ability to guide customers throughout large showrooms for extended periods (some showrooms are equivalent to the size of two football fields)

Schedule

Ability to work evenings and weekends as part of a flexible and accommodating full-time, 40-hour-per-week schedule.