Sales Manager (Full Time)

Carters Inc. · Deer Park, NY · 3 wk ago

Business Development$19.25–$23.25/hrFull-time

About the role

As a Full Time Sales Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and support them through all the big and little moments on their parenting journey. You’ll foster a welcoming and inclusive environment, value and optimize skills and talents, and continually educate yourself and your team on product styles, features, and benefits.

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most‑purchased children’s clothing brand. The company has built an industry‑leading reputation for quality—from the first Original Bodysuit® to lasting careers for its team—while maintaining a close‑knit culture and investing in training and development programs so everyone succeeds together.

Responsibilities

Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
Maintain a genuine customer focus on the sales floor
Foster a positive, safe, and inclusive environment for employees and customers
Consistently model service standards and omni‑channel experience while coaching others to success
Lead and execute an assigned business focus area through planning and detailed follow‑through
Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
Utilize customer feedback to identify areas of opportunity to implement actions to drive results
Build customer loyalty through Company sponsored programs, including credit
Offer consistent, in‑the‑moment feedback to store team and raise performance concerns to Store Manager
Recognize exceptional performance through positive reinforcement and appreciation
Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Requirements

A positive and solutions‑oriented mindset
Effective and professional verbal and written communication skills
Ability to manage multiple tasks at once
Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
A variety of skills and experiences

Qualifications

High school diploma or GED
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
Ability to stand or walk for extended periods of time; climb up and down a ladder

Benefits