Sales Manager- Destination Weddings

Key Responsibilities

• Conduct weekly face-to-face 1:1s with every consultant. Covering scorecard performance, call feedback and a targeted skill-building activity
• Complete a minimum of 2–3 call observations per rep per week with a completed observation form for every call
• Conduct live side-by-side sessions for any rep performing below 80% overall scorecard, minimum once per week
• Document every coaching session within 24 hours, including summary, skill activity, implementation status, next steps and commitments made
• Follow up on skill implementation every rep leaves every 1:1 knowing exactly what they are working on and every manager knows whether it landed
• Own the full accountability process from documented verbal discussions to PIPs, 30-day reviews and exit criteria
• Review scorecards and ensure every rep is fully aware of where they stand, nothing comes as a surprise
• Identify performance trends early and intervene before a gap becomes a pattern
• Maintain all coaching and accountability documentation in the designated system current, complete and accessible
• Exit the accountability process on clear terms a rep must sustain 80%+ for a full quarter before formal status is lifted
• Facilitate bi-weekly L10 team meetings with a prepared agenda, covering performance, wins, issues and team alignment
• Run multiple 15-minute pipeline stand-ups throughout the week every rep leaves knowing their pipeline status and their next actions
• Use stand-ups to identify who needs support, who is tracking well and where urgency needs to be created, in real time
• Maintain full visibility into every rep's pipeline at all times, not just at check-in
• Set the tone every day energy, expectations and belief in the team are non-negotiable
• Create an environment where reps feel seen, supported and challenged to grow
• Partner with the Enablement Specialist to bring learning into the culture, not just into formal training sessions
• Champion the team's success in every cross-functional conversation, advocate for your people
• Partner with the Sales Enablement Specialist to identify skill gaps and ensure training is deployed and adopted
• Coordinate with the Sales Ops Manager on tool usage, process adherence and Sales Assistant’s workflow standards
• Provide the Director of Sales with regular, transparent updates on team performance, coaching activity and key risks
• Participate in cross-functional discussions that impact the sales team and bring the team's voice to the table

  Requirements

  • 3+ years of experience in a sales role with at least 1-2 years in a team lead, senior or management capacity
  • Proven track record of coaching sales reps to measurable performance improvement
  • Deep understanding of consultative selling and the ability to model and teach it in real time
  • Strong command of pipeline management, forecasting and performance metrics
  • Experience executing structured accountability processes PIPs, performance conversations and documentation
  • Ability to run high-energy, efficient team cadences that drive action not just conversation
  • High emotional intelligence, you can read a room, have hard conversations with care and build trust quickly
  • Comfort with CRM tools, scorecards, and sales reporting
  • Experience working within the Entrepreneurial Operating System (EOS) is a strong plus