Sales Manager - Business Banking Digital Sales

About the role

Leads a team and is responsible for engaging and responding to digital customer sales inquiries via inbound call, web, and chat, and driving each interaction to a successful sales outcome. Serves as a collaborative sales leader and performance coach who builds a high-performing culture and develops sales acumen, sales discipline, and pipeline mastery across the team to consistently exceed sales results.

Responsibilities

• Lead a digital sales team as a single, accountable revenue owner
• Own the full funnel — guide buyers from first inquiry through to a booked account
• Explore and adopt new tools and technology to improve responsiveness and sales pace
• Set clear sales goals and hold the team accountable to outcomes, not just activity
• Coach and develop the team through enablement, playbooks, and structured feedback
• Ensure a seamless handoff between digital and human touchpoints across the customer journey
• Build the culture, operating rhythms, and standards that drive consistent sales excellence
• Develop and maintain profitable customer relationships that drive retention and growth
• Monitor market trends and competitor activity to inform sales strategy
• Measure success by booked accounts and revenue, inbound conversion, and team responsiveness

Requirements

• Typically a Bachelor's degree, or equivalent work experience
• Typically three or more years of sales management experience

Skills

• Advanced knowledge of sales strategies and new business development
• Experience leading combined sales and support functions
• Knowledge of banking products, operations, and current market trends
• Comfort adopting new tools and technology to improve sales and service
• Strong coaching skills, leadership presence, and a growth mindset
• Effective verbal and written communication and customer-relations skills
• Strong ownership and cross-functional partnership; makes sound decisions independently
• Proven people-leadership experience managing sales and/or customer-support teams
• Demonstrated track record of owning revenue targets and delivering measurable results
• Experience in digital, virtual, or inside sales and inbound demand conversion

Schedule

This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

Pay Range: $118,170.00 - $144,430.00