Sales Manager - Audi Cary

Audi Cary, part of the Holman family of automotive services, has an outstanding opportunity for a Sales Manager to join their team. Holman is a family-owned, global automotive services organization anchored by deeply rooted core values and principles, delivering the Holman Experience through positive, rewarding relationships.

About the role

Build, train, motivate, and maintain a quality sales organization while driving profitability and customer satisfaction in a leadership capacity.

Responsibilities

• Assist in hiring sales consultants and conduct in-depth initial training sessions covering dealership selling systems, product knowledge, and professional conduct.
• Schedule regular training sessions to review and reinforce sales techniques, product knowledge, and customer service skills.
• Negotiate trade-in deals with customers while maximizing profitability for the dealership.
• Stay informed about the dealership's used vehicle inventory, pricing strategies, and sales procedures.
• Monitor and manage daily sales operations to optimize efficiency and productivity.
• Research and analyze market trends, competitor activities, and customer preferences.
• Cultivate strong relationships with customers to enhance satisfaction and loyalty.
• Collaborate with the service department to ensure a seamless customer experience post-sale.
• Establish and enforce policies and procedures that prioritize customer satisfaction.
• Establish appraisal guidelines and standards for sales consultants to follow.
• Perform all other duties and special projects as assigned.

Requirements

• Bachelor’s degree in a related field or equivalent work experience.
• 3-5+ years’ experience in automotive sales, including 2+ years at a leadership level.
• Proven track record of success in selling vehicles and meeting sales targets.
• Proficiency in analyzing sales data, identifying trends, and making data-driven decisions to optimize sales performance.
• Breadth and depth of technical or functional expertise in sales management; may be acquiring knowledge of related areas.
• Experience developing and implementing processes, methods, and tools to increase efficiency and accuracy.

Skills

• Proficiency in using CRM software to manage customer interactions, track leads, and analyze sales data.
• Proficient in MS Office Programs (Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint, etc.).

Benefits

• Health, vision, and dental insurance.
• Life and disability insurance.
• Flexible Spending and Health Savings Accounts.
• 401(k) plan with company match.
• Paid Time Off (PTO), paid holidays, bereavement, and jury duty.
• Paid pregnancy and parental leave for eligible employees.
• Supplemental paid military leave for eligible employees.