Sales Manager

About the company

Warners' Stellian is the Midwest's retail appliance specialist. Family-owned and operated for more than 70 years. We provide an unmatched shopping experience with exceptional service at 13 great store locations. Core values: Customer Focus, Passion, Integrity, Inspiration, Loyalty, Family.

About the role

As a Sales Manager, you’ll lead a high‑performing team and create an exceptional customer experience in a fast‑paced retail environment. You’ll oversee daily store operations, coach and motivate your team, and ensure every customer leaves feeling confident in their purchase.

Responsibilities

• Lead daily store operations, including opening/closing and maintaining a clean, well‑presented sales floor
• Support customers and resolve escalated issues with professionalism and care
• Coach, train, and motivate sales associates to achieve sales and warranty goals
• Review sales performance, follow up on leads, and ensure accurate pricing and documentation
• Manage scheduling, staffing, and performance reviews
• Drive process improvements that enhance the customer and employee experience
• Be a part of the team—making sales, demonstrating products, explaining financing/warranty options, completing orders, and ensuring smooth delivery or pickup

Qualifications / Skills

• Strong product knowledge and the ability to anticipate customer needs
• Excellent communication, sales, and problem‑solving skills
• A flexible, organized, and detail‑oriented approach
• Confidence making fair, customer‑focused decisions
• Ability to work independently and collaboratively
• Experience supervising or coaching a team
• Appliance sales experience preferred; management experience a plus

Benefits

• Ongoing training and career development
• Clear career paths – grow into specialized roles or leadership for a long‑term, rewarding career
• Supportive team culture – work with professionals who inspire success
• Appliance discounts – generous employee discounts on appliances and accessories for your home
• Health, dental, vision, and short‑term disability benefits
• 401k plan with company match

Pay

Competitive Compensation $85,000‑$115,000+ annually (base + commission)