Sales Manager

About the Role

Responsible for leading a high-performing sales team in the Americas to deliver revenue, annual order value, margin, and customer growth objectives for Vodafone Business International (VBI). The role provides strategic leadership across enterprise accounts, selling into new accounts and further penetrating existing accounts, drives disciplined pipeline and opportunity management, strengthens senior customer and internal stakeholder relationships, and ensures the team is positioned to win, retain, and grow complex global customer relationships. The role also acts as a key ambassador for VBI, ensuring strong governance and process alignment with local markets, product, commercial, delivery, and finance teams to deliver a consistent and effective customer experience.

Responsibilities

• Deliver annual revenue, AOV, margin, and operating expense targets
• Own sales forecasting, pipeline quality, and opportunity governance
• Drive new business growth and expansion within existing enterprise accounts
• Personally support strategic, complex, or high-value customer opportunities
• Build and maintain senior customer relationships
• Ensure customer satisfaction and NPS targets are met or exceeded
• Lead, coach, and develop a team of Global Account Managers
• Allocate accounts and opportunities to maximize revenue growth and customer coverage
• Support performance, career development, succession, and talent growth
• Act as the VBI/Vodafone Business ambassador with relevant OpCos and internal functions ensuring full alignment and support required
• Ensure alignment across product, commercial, finance, delivery, legal, and support teams
• Promote adoption of sales methodology, CRM discipline, and governance standards
• Identify new revenue streams through new products, partnerships, and account-led opportunities
• Provide market and product thought leadership internally and externally
• Ensure appropriate training is provided to and completed by all team members
• Guarantee team’s compliance with Sales methods & tools (i.e., CRM quality) to ensure alignment with other teams and functions

Requirements

• Proven enterprise sales leadership experience in technology, telecoms, or managed services
• Track record of delivering revenue, margin, and order intake targets
• Experience leading distributed or international sales teams
• Experience managing complex, multi-stakeholder enterprise opportunities
• Experience in complex program and restructuring management in a technological context
• 10-15+ years with successful global accounts/enterprise solution selling within technology services (Cloud/Hosting, IoT, telecommunications, Unified Communications, etc.)
• 5 years in a managerial role with experience in:
  • Leading through clear performance expectations, coaching, and accountability
  • Building an inclusive, high-performance culture across a distributed team
  • Developing sales talent and succession strength
  • Supporting change, transformation, and adoption of new tools, processes, and operating models
  • Balancing short-term sales delivery with longer-term account and capability development

Skills

• Strong commercial, financial, and forecasting discipline
• Senior stakeholder management and executive-level customer engagement
• Coaching, talent development, and performance management
• Ability to influence across matrixed teams and balance competing priorities
• Ability to manage in dynamic, high-growth, high-uncertainty environments
• Strong communication, decision-making, and problem-solving skills
• Understanding of enterprise connectivity, mobility, cloud, IoT, unified communications, security, and managed service solutions
• Familiarity with CRM systems, pipeline governance, account planning, and sales methodology

Benefits

• Annual leave: 22 PTO days, + 10 sick days, + 9 national holidays
• Public Service: 2 days/year
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Access to free health assessments
• Pregnancy/Parental leave: 16 weeks fully paid, followed by 24 weeks return-to-work transition for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
• Retirement/401(k): 1:1 matching from Vodafone up to 6% of your contribution
• Fitness Allowance
• Career development and training opportunities

Pay

For sales roles, salaries are expressed as Total Target Compensation (TTC = base salary + commission). This role's base salary range is $145,320 - $190,000/yr. Commission details will be shared by the recruiter.

About Vodafone

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. Through our technology, we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet while helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.