Sales Manager

What You'll Do

• Develop, negotiate, and secure new and repeat business from corporate, group, and volume accounts that align with the resort's revenue strategy.
• Cultivate long-term relationships with local, regional, and national accounts while actively prospecting for new business opportunities.
• Prepare and present compelling corporate rate proposals and contracts that maximize revenue and profitability.
• Respond to RFPs with creative, competitive solutions that deliver value for both the client and the resort.
• Execute strategic sales plans that achieve or exceed revenue goals across transient, group, and negotiated business segments.
• Conduct outside sales calls, networking events, property tours, and site inspections to showcase the resort experience.
• Represent the resort at industry trade shows, association meetings, sales missions, and community events throughout Arizona and key feeder markets.
• Partner closely with Revenue Management and Operations to ensure contracted business aligns with occupancy goals, business mix, and guest expectations.
• Maintain detailed client activity, account plans, and sales pipelines within the CRM system.
• Stay informed on market trends, competitive activity, and emerging opportunities within Arizona's resort and hospitality landscape.
• Build meaningful relationships with tourism organizations, chambers of commerce, CVBs, event planners, and community partners to strengthen the resort's market presence.

What Makes You Successful

• An exceptional relationship builder who earns trust and develops long-term client partnerships.
• A strategic sales professional who understands the nuances of the Arizona resort market, including seasonal demand patterns and destination travel.
• Motivated by exceeding revenue goals and identifying new opportunities for growth.
• Comfortable negotiating contracts while balancing profitability and exceptional guest experiences.
• Organized, self-directed, and skilled at managing multiple priorities in a fast-paced environment.
• A collaborative team player who works seamlessly across departments to deliver outstanding service from contract through arrival.

Preferred Experience

• Two or more years of hotel or resort sales experience, with preference given to candidates from destination resorts or full-service hotels.
• Experience selling corporate, group, SMERF, leisure, or negotiated business within the Arizona hospitality market.
• Established relationships with Arizona businesses, meeting planners, travel professionals, or industry organizations are highly valued.
• Proven success in business development, account management, prospecting, and contract negotiations.
• Experience with CRM platforms and hotel sales systems preferred.

Education

• Associate's degree in Business, Hospitality, Sales & Marketing, or a related field preferred.
• Equivalent combinations of education and hospitality sales experience will be considered.