Sales Manager

About the role

The Sales Manager with The Restaurant Store is responsible developing and maintaining an effective sales culture for a retail branch location. Under direction of the Branch Manager, the Sales Manager is responsible for accomplishing a variety of operational goals through effective day-to-day sales strategies that align with our merchandising, purchasing, and inventory teams to ensure customers are satisfied with their shopping experience.

Responsibilities

• Develop and maintain extensive product knowledge while leading and/or delegating product training within the branch location
• Develop and train the local team with a sales-minded focus that promotes customer satisfaction
• Manage the internal quota system while coordinating on-site visits for appropriate sales opportunities
• Understand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing team
• Support Membership and Gold Membership growth year over year within the local market
• Support the growth and utilization of TRS.com across our customer base
• Manage customer sales issues as needed
• Create and identify marketing leads and opportunities within the local market that support future growth
• Communicate with Branch / Assistant Branch Manager(s) to identify charitable organizations to support within the local market
• Maintain the overall cleanliness of the store

Physical Requirements

• Work is performed while standing and/or walking, up to and including 9 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Experience

Minimum of 2 years of relevant experience in retail sales management with a specific focus on restaurant supply and/or food and beverage services

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Service leadership approach with a demonstrated desire to exceed expectations

Company Overview

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance Available at HQ Locations Only
• On-Site Fitness Centers
• Dog-friendly Offices