Sales Manager

About the role

The Sales Manager at Chevrolet of Thousand Oaks is responsible for leading and developing the sales team, managing the floor, and ensuring consistent performance. This position requires a proven track record of driving volume, gross, and team performance.

Responsibilities

• Lead and develop the sales team daily
• Coach Brand Specialists, run structured desking sessions, and drive consistent floor production
• Desk deals with speed, precision, and integrity
• Manage floor coverage and the guest experience from first contact through delivery
• Monitor individual and team performance against key metrics
• Partner with finance to ensure clean deal handoffs and a seamless guest experience through the finance office
• Assist in recruiting and onboarding new Brand Specialists
• Resolve escalated guest concerns with composure and a hospitality-first approach

Requirements

• Sales management or senior desk manager experience in a franchised dealership
• Strong performers ready to step into management
• Comfortable at the desk – able to structure deals quickly, accurately, and with the guest relationship intact
• Process-oriented with strong CRM discipline – you build a culture of follow-up and accountability on the floor
• Clear, direct communicator who earns the trust of the team and the respect of the guest
• Reynolds & Reynolds or CDK experience preferred
• A hospitality mindset – you lead the floor the way Swickard leads its stores: guest-first, every time

Qualifications

• Valid driver's license with a clean driving record

Skills

• Leadership skills
• CRM proficiency
• Communication skills
• People management skills
• Financial acumen

Benefits

• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path – strong Sales Managers at Swickard grow into GSM and GM roles across a 40+ rooftop organization
• Employee vehicle purchase and service discounts

Pay

$72,000 - $150,000+/yr OTE

Schedule

Variable ops