Sales Manager

About the role

Own and monitor the customer sales plan for Components & Accessories including MRO, LRU & Accessories, and strategy for subject customers. Manage the optimum sales and support process to ensure CRS goals are achieved within your territory.

Responsibilities

• In conjunction with Marketing and Sales leadership, determine sales territory strategy and qualify potential prospects to increase revenue for CRS.
• Coordinate closely with program management to serve as the “face to the customer” for both program and non-program customers, ensuring individual customer profitability to achieve optimum sales volumes and profits.
• Conduct sales calls and visits, provide product support, and perform other sales and marketing functions as needed.
• Coordinate sales efforts with the Components & Accessories sector team(s) and relevant Business Unit personnel.
• Establish, maintain, and develop business relationships with customers and potential customers to optimize customer base profit.
• Engage with customers and take the lead in resolving accounts receivable issues.
• Coordinate and manage relationships with approved intermediaries of the company if required.
• Respond promptly to inquiries and provide proposals or options for service and/or sales to meet customers’ needs.
• Expedite and engage in the resolution of customer problems or complaints.
• Maintain customer management databases.
• Attend industry trade shows, sales meetings, marketing workshops, and other special events as required.
• Provide management with timely oral and written reports on customer needs, concerns, interests, market situation, competitive activities, and potential for new products and/or services.
• Complete administrative duties within established time guidelines (e.g., IOIs, responses to customer inquiries).
• Contribute to the development of strategic business plans, marketing initiatives, and the preparation of sales forecasts, budgets, quotes, and other projections.

Qualifications

• Bachelor’s degree in business administration or engineering technology; or equivalent.
• 10 or more years of sales experience in an aerospace or aviation environment.
• Ability to travel up to 50%.

Skills

• Self-motivated, self-starter with strong planning, organizational, analytical, leadership, interpersonal, decision-making, oral, and written communication skills.
• Strong negotiation, conflict resolution, and customer service skills.
• Thorough knowledge of MS Office product suite (Excel, Word, PowerPoint) and CRM systems; Salesforce experience preferred.
• Experience in aircraft engine systems, repair and maintenance workflows, and alignment with diverse customer specifications and operational needs.

Benefits

• Comprehensive healthcare.
• 401(k) with 100% company match (up to 5% vested).
• Paid Time Off starting on day one.
• Bonus opportunities.
• Health- & Dependent Care Flexible Spending Accounts.
• Short- & Long-Term Disability.
• Life & AD&D Insurance.
• Learning & Training opportunities.