Sales Manager

About the role

Schulte Hospitality Group is seeking a dynamic, service-oriented Sales Manager to join our team. SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's In It For You

When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!

SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid Today, with Daily Pay!
• Free telemedicine and virtual mental health care access for all associates starting day one
• Multiple health insurance and life insurance options
• 401k plan + company match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee assistance program
• Schulte savings marketplace
• Discounts on event tickets, electronics, gym memberships and more

Our Company

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Responsibilities

• Responsible for learning the hotel brand and strategy
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
• Identify and solicit new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in-person interactions
• Provide advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
• Establish client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
• Negotiate food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
• Achieve all predetermined sales goals for revenue and sales activity
• Negotiate contracts according to company standards
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
• Conduct tours of the hotel and banquet facilities; entertain qualified potential clients in accordance with company and property policies and procedures
• Provide prompt and accurate responses to all client requests for proposals and information
• Consistently meet or exceed sales goals including predetermined revenue and sales activity
• Monitor local competitors and compare their operation with his/her operation
• Complete daily/weekly/monthly reports as directed by the DOS/GM
• Participate in quarterly/annual business and marketing plans, assist with budget process
• Perform various other duties as assigned to meet business objectives

Education and Experience

• Minimum of high school education; post-high school education preferred
• Minimum of two (2) years in hotel service role or sales experience preferred

Knowledge, Skills and Abilities

• Outgoing personality
• Always maintains a professional image through appearance and dress
• Ability to work collaboratively with hotel service team in providing exceptional customer service
• Clear, concise written and verbal communication skills
• Demonstrate ability to achieve sales goals
• Proactive sales approach; assertive and fast-paced, driven to succeed
• Excellent time management skills
• Understands need time strategy as developed by revenue management
• Must have flexible work hours that may include evenings, weekends, and holidays

Pay

Compensation range: $75,000 – $85,000