Sales Manager
Rolls-Royce Power Systems · Novi, MI · 1 wk ago
Business Development$104k–$168k/yrFull-time
Key Accountabilities
- Manage after sales business opportunities for Direct End Customers and Distributors/Dealers supporting the Stationary Business Unit, specific to Natural Gas Power Generation
- Provide responsive assistance to coordinate and support Direct End Customers and Distributors/Dealers on requests for call out services, product information and quality concerns specific to Natural Gas Power Generation
- Quote Direct End Customers and Distributors/Dealers in prospecting for new sales representing the Natural Gas Power Generation after sales product line
- Promote Direct End Customer and Distributor/Dealer training with regards to after sales parts topics, systems, products, programs and promotions
- Ensure that parts inventory and training levels are sufficient (ex. at Distributors/Dealers) to provide quality sales and after sales support to Natural Gas Power Generation customers
- Support new business opportunities for mtu after sales products, develop and execute proposals, quotes and follow through to make the sale
- Collect forecasts and develop business cases for future mtu after sales products and services
- Track and report on industry trends, business conditions and account status to develop future products and sales
- Identify and resolve customer concerns and complaints in a timely and satisfactory manner
- Maintain knowledge of mtu products, applications, after sales systems, procedures and policies
- Attend trade shows and events and reports activities
- Promote a compliance culture in area of responsibility and live the letter and the spirit of the Rolls-Royce Code of Conduct
- Perform special projects as required
Basic Requirements
- Bachelor’s degree in Engineering or Business Management and 3 years of applicable experience in support, sales or parts-marketing within after-sales; or 6 years of experience in support, sales or parts marketing within after sales
- Must be able to speak and communicate fluently in Spanish
Preferred Qualifications
- Strong ability to be a self-starter and work extended periods without supervision
- Strong oral and written communication skills
- Strong interpersonal skills
- Strong organizational, planning and follow-up skills
- Strong analytical ability to handle complex issues
- Strong problem-solving skills and the ability to make recommendations
- Project management skills
- Ability and willingness to travel domestic and international on short notice, up to 50% of the time
- Proficient with PC and MS Office Suite
- Adequate knowledge of heavy-duty diesel/gas engines or comparable diesel/gas products and/or Generator Sets
- Knowledge of SAP operating system
Benefits
- Comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan
- Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan