Sales Manager

The Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing room sales and generating business through aggressive sales efforts.

Responsibilities

• Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail; as a proactive sales manager, 80% of time should be spent in active sales solicitation.
• Assist the Director of Sales in the preparation of the annual marketing plan, including action plans covering assigned market segments.
• Send proposals on all leads that fit the property profile and actively follow through to convert from proposal to definite status; proposals and confirmations should be sent to clients immediately upon holding space.
• Clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirements so the accurate facilities may be reserved.
• Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements; details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up.
• Maintain a sales quota as assigned by the Director of Sales.
• Maintain total and complete sensitivity to customer satisfaction and guests' needs.
• Prepare and provide the Director of Sales with weekly sales call reports and weekly itineraries of planned sales calls to potential customers.
• Work in a cooperative and friendly manner with fellow associates; practice a culture of guest service, promote courtesy, good will and a positive attitude in every encounter.
• Perform any reasonable request as assigned or directed by management.

Requirements

• Strong business communication and presentation skills, both verbal and written.
• Excellent sales skills: ability to talk and listen to clients, knowing and selling the product in a professional and courteous manner.
• Ability to work in a high-demand, sometimes high-pressure environment.
• High work ethic and self-initiative.
• Strong computer skills in Microsoft Suite.
• Some travel required.
• Regular attendance according to established guidelines; may be required to work varying schedules to reflect business needs.
• Basic computational ability.
• Focus and maintain attention to multiple tasks, completing work assignments on time despite frequent interruptions.
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times.
• Ability to participate in, and at times lead, departmental and/or hotel team meetings.

Physical Requirements

• Sit, stand and walk for varying lengths of time.
• Lift approximately ten (10) pounds.
• Good communication skills, both written and verbal.
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability, and visual ability.
• Finger dexterity to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed.

Pay

60–70K