Sales Manager

About the role

Beyond being a Difference Maker and World Changer in the lives of our residents, here's what awaits you.

Responsibilities

• Direct Sales & Relationship Building
• Lead Management: Serve as the primary point of contact for inquiries, conducting discovery calls and personalized tours that convert prospects into residents.
• Pipeline Management: Proactively manage the sales funnel from initial inquiry to move-in, ensuring consistent follow-up and relationship nurturing.
• Closing Excellence: Build trust with older adults and their families, helping them navigate the decision-making process with empathy and professionalism.
• Sales Leadership & Strategy
• Performance Oversight: Own campus-level occupancy targets and analyze key metrics (conversion rates, lead sources, and inquiry volume) to adjust strategies.
• Team Supervision: Lead and mentor Community Liaisons, overseeing hiring, training, and performance management to ensure a high-performing sales culture.
• Market Analysis: Develop campus-specific sales action plans based on local market trends and competitor activity.
• CRM Excellence: Maintain high standards for data entry and lead management within the CRM to ensure accurate reporting.
• Community Outreach & Marketing
• Professional Networking: Cultivate referral partnerships with local healthcare providers, faith-based organizations, and community leaders.
• Strategic Collaboration: Partner with the marketing team to maximize digital leads and coordinate impactful campus events.

Qualifications

• Experience: at least two (2) years of experience in sales, preferably within Senior Living, Healthcare, or Assisted Living.
• Leadership: Proven track record of managing a team and hitting occupancy/census goals.
• Skills: Proficiency in CRM software and a strong understanding of relationship-based selling.
• Communication: Exceptional interpersonal skills with the ability to connect with seniors and professional referral partners alike.

Benefits

• Paid Time Off (PTO): Given at DAY ONE for Full and Part Time employees.
• Paid Parental Leave: Supports employees during special life moments such as the birth of a child or placement of a child for adoption or foster care.
• Tuition Reimbursement & Scholarship Programs: Financial assistance for educational goals.
• Ongoing training, development programs, and a culture of learning and mentorship.
• Employee Recognition & Appreciation: Celebration of contributions and hard work with appreciation programs and events.
• Medical, Dental, and Vision Insurance: Choose a plan that suits your needs and family.

Schedule

Full Time Shift: Daylight, Monday through Friday, normally 8:30 am - 5:00 pm.