Sales Manager

About the Role

Pella Windows & Doors is seeking an experienced and motivated Sales Manager to lead, coach, and develop a team of professional sales consultants serving builders, contractors, remodelers, and other trade professionals throughout the Portland market. This is a hands-on leadership position focused on developing talent, strengthening customer partnerships, and achieving business results in a fast-paced environment.

Responsibilities

• Lead and develop a high-performing team of Residential Sales Consultants and Trade Sales Consultants to achieve sales and customer satisfaction goals.
• Spend more than 50% of your time in the field observing, training, and reinforcing effective selling behaviors.
• Recruit, onboard, and retain top-performing sales professionals.
• Conduct performance evaluations and provide ongoing coaching and professional development.
• Increase market share through strategic business development and relationship-building efforts.
• Support sales consultants in identifying and converting new customer opportunities.
• Strengthen partnerships with builders, remodelers, contractors, architects, and industry professionals.
• Represent Pella at trade events, association meetings, builder shows, and networking opportunities.
• Foster a culture focused on achieving outstanding customer satisfaction.
• Help sales consultants navigate customer challenges and resolve escalated concerns.
• Ensure accurate quoting, ordering, and adherence to established sales processes.
• Collaborate with Operations, Service, and Finance teams to ensure successful project execution.
• Drive revenue, profitability, and contribution margin goals.
• Support budget planning, forecasting, and business strategy initiatives.
• Monitor performance metrics and communicate progress to leadership.
• Coach team members on value-based selling, strategic pricing, and error reduction.

Requirements

• Bachelor's degree or equivalent combination of education and professional experience.
• 3-5+ years of sales leadership, sales management, or related experience.
• Proven ability to coach, motivate, and develop sales professionals.
• Strong business development and relationship-building skills.
• Valid driver's license and acceptable motor vehicle record.

Preferred Qualifications

• Experience in construction, building products, windows and doors, home improvement, or related industries.
• Experience working with builders, contractors, architects, or other trade professionals.
• Consultative and solution-based selling experience.
• Experience reading and interpreting blueprints and construction documents.

Skills and Competencies

• Leadership and team development
• Coaching and performance management
• Consultative sales and negotiation
• Business development and networking
• Customer relationship management
• Problem solving and decision-making
• Strategic planning and execution
• Communication and presentation skills
• Strong organizational skills and attention to detail
• Proficiency with Microsoft Office and CRM systems

Physical Requirements & Travel

• Regular local travel throughout the Portland metro area and surrounding markets.
• Ability to visit customer locations, construction sites, showrooms, and company events.
• Ability to lift up to 25 pounds frequently and up to 50 pounds occasionally using proper lifting techniques.

Benefits

At Pella, you'll have the opportunity to lead a talented team, build meaningful customer relationships, and contribute to a company known for quality, innovation, and exceptional service. We invest in our people and provide opportunities for professional growth, leadership development, and long-term career success.