Sales Manager

What You’ll Do

• Lead and coach a remote Account Manager team to hit weekly and monthly targets
• Drive daily execution across speed-to-lead, demos, follow-ups, CRM activity, pipeline movement, owner sign-ups, upsells, offers, and file progress
• Review call recordings, transcripts, CRM notes, tasks, follow-ups, and performance reports
• Run 1:1s, call coaching sessions, pipeline reviews, and performance scorecards
• Hold Account Managers accountable for missed follow-ups, weak calls, low conversion, poor CRM discipline, and stalled files
• Coach the team on demos, objection handling, urgency, closing, upsells, offer presentation, and owner communication
• Identify underperformance early and manage it through coaching plans, performance improvement plans, and clear decisions when needed
• Support hiring by helping evaluate Account Manager candidates and identify strong performers
• Improve team output using AI tools, reporting, call summaries, QA insights, and coaching data

Requirements

• 8+ years of total sales experience
• 4+ years of sales management experience with real examples of improving team performance
• 2+ years managing a fully remote sales team
• Proven ability to lead reps across time zones, review CRM activity, coach from call recordings, and manage performance virtually
• Strong CRM, dashboard, reporting, and pipeline management discipline
• Confident, direct leadership style with the ability to hold standards without creating chaos
• Strong coaching ability based on real calls, real files, real data, and real results
• Comfortable managing inbound sales, follow-up, warm leads, upsells, and file movement
• Comfortable using AI tools in day-to-day sales management
• Able to work Eastern Time business hours

Nice-to-Have Experience

• Experience managing sales teams in real estate, leasing, property management, home services, marketplaces, SaaS, or service-based operations
• Experience improving conversion rates, follow-up compliance, sales scripts, call quality, and CRM discipline
• Experience building scorecards, call review processes, QA workflows, and sales coaching systems
• Experience managing a high-volume inbound sales or account management environment