Sales Manager

About the role

Reporting to the Boutique Manager the overall responsibility for the Sales Manager role is co-manage the sales, customer service, and operations of retail boutique while providing for the growth and development of the sales team.

Responsibilities

• Plans and directs the day-to-day sales operations of the boutique.
• Develops strategies to improve customer service, drive store sales, and increase profitability.
• Develop a strong sales team to deliver consistent luxury client experience.
• Implementation and execution of sales initiatives
• Ensures customer needs are met, complaints are resolved, and service is quick and efficient.
• Ensures all products and displays are merchandised effectively to maximize sales and profitability.
• Forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas together with the District Manager.
• Participates in the annual review process

Qualifications

• A bachelor's degree or its equivalent; at least 5 years of experience in retail sales.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Lead and directs the work of others.
• Excellent understanding and appreciation of the luxury goods markets
• Excellent communication skills both verbal and written to people of varying levels and cultures;
• Excellent interpersonal skills with the ability to cultivate good working relations within the company;
• Highly creative. Out-of-the-box thinker
• Self-motivated seeking challenge and growth
• Strong analytical and organizational skills
• Microsoft Office, SAP, experience with Client Relationship Management systems and Outlook

Benefits

• Medical, dental, and vision programs.
• Health savings and flexible spending accounts are also available.
• The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
• Total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program.
• Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Pay

Expected Salary Range: $75,000 - $85,000. Salary will be determined based on relevant skills and experience.