Sales Manager

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Sales Manager in the Charlotte, NC area to support our fast-growing MSS division. We seek team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board.

About the role

Join us and become part of the MCA family, where we prioritize both work and enjoyment. This role involves leading a sales and service team, driving growth, and maintaining strong customer and partner relationships.

Responsibilities

• Recruit, hire, train, develop, set goals, and manage discipline for sales and service employees.
• Facilitate the team’s success by setting direction, establishing goals, training, motivating, and conducting meetings to ensure alignment.
• Conduct one-on-one coaching sessions and “ride-longs” with all sales representatives.
• Establish and maintain effective relationships with customers, partners, vendors, and internal departments.
• Engage with Regional Vice Presidents through timely communication, accurate forecasting (early, mid-month, and final reporting), and strategic direction.
• Meet monthly and quarterly sales plans.

Requirements

• 8+ years of successful sales experience, with 3+ years in sales management.
• Experience in sales or sales management in the Two-Way Radio/Land Mobile Radio field is highly preferred.
• High integrity and a service-minded focus on team members and customers.
• High energy, strong work ethic, and action-oriented mindset.
• Embraces a structured sales approach.
• Experience developing, coaching, and motivating sales professionals.
• Ability to lead change and provide innovative solutions.
• Marketing experience and product/industry knowledge is a plus.

Work Environment

The role is primarily indoors. Physical requirements include frequent standing, walking, sitting, use of hands, reaching, climbing stairs, talking, hearing, and lifting (overhead or from the floor). Occasional movement of equipment up to 15 pounds and frequent computer use.

Travel

Travel as necessary to support company and customer needs.

Benefits

• Medical, Dental, and Vision coverage
• 401K retirement plan
• Paid Time Off (PTO) and Holiday Pay
• Education Incentives

About MCA

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Our portfolio includes two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks.

With over 60,000 customers across public safety, commercial, manufacturing, education, healthcare, utilities, and government sectors, MCA is the largest Motorola partner in the U.S. and maintains strategic partnerships with over 1,000 major manufacturers.

We believe in the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. Our “Service First DNA” culture ensures we prioritize service for customers, employees, partners, shareholders, and communities.