Sales Manager

Location: Burlington, ON (fully onsite)

About the role

A growing industrial solutions company is seeking an experienced Sales Manager to lead and develop both inside and outside sales teams. This leadership role is responsible for driving revenue growth, strengthening customer relationships, improving sales performance, and supporting long-term business expansion across technical products and service offerings. The ideal candidate is a franchise player who treats the business as their own, brings a proactive attitude, and thrives in a culture where employees are valued above all else.

Responsibilities

• Lead, coach, mentor, and develop inside and outside salespeople
• Recruit, onboard, and support the development of new employees
• Establish sales goals, KPIs, and accountability measures to achieve growth objectives
• Manage pipeline activity, forecasting, and sales performance to ensure targets are met
• Collaborate with senior leadership on sales strategy, pricing, market positioning, and growth initiatives
• Participate in customer meetings, presentations, and site visits to strengthen client relationships
• Ensure high levels of customer satisfaction and responsiveness across all sales channels
• Support resolution of escalated customer concerns in a timely and professional manner
• Foster a positive, accountable, and customer-focused team culture
• Conduct regular team meetings, coaching sessions, and performance reviews
• Support team members with sales strategy, negotiations, and professional development
• Oversee CRM utilization, sales reporting, forecasting, budgeting, and KPI tracking
• Work cross-functionally with operations, engineering, service, and leadership teams to support execution and customer success

Requirements

• Proven experience in sales leadership within industrial products, manufacturing, technical services, engineered equipment, or related industries
• Strong leadership, communication, organizational, and problem-solving abilities
• Ability to balance strategic planning with day-to-day operational leadership
• Experience managing CRM systems, sales forecasting, budgeting, and pipeline management
• Comfortable traveling regularly for customer visits and business development activities
• Valid driver’s license required
• Ability to travel internationally when needed

Pay

• 120-130K+ base salary based on experience
• Performance-based bonus and commission structure tied to growth objectives (total OTE in year 2/3+ = 150-200K)
• Vehicle allowance

Benefits

Comprehensive benefits package provided.