Sales Manager
About M/I Homes
M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving's drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation's leading homebuilders. The company operates in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis/St. Paul, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Job Summary
Leads the sales department through the development and implementation of sales strategies to achieve profit potentials, quota attainment, and sales goal achievement in line with M/I Homes objectives. Assists in critical‑path sales training through one‑on‑one dialogue with NHC on a biweekly basis.
Responsibilities
- Lead and motivate sales staff to achieve weekly, monthly, and yearly sales goals.
- Monitor and enhance New Home Sales Consultant performance and efficiency to ensure consistent achievement of sales programs.
- Assign appropriate quotas, goals, and sales areas to the sales team and continuously monitor these targets and team morale.
- Train and coach salespeople to reach their selling potential through company initiatives and the critical path.
- Gather competitive information, analyze data, and complete quarterly competitive reports to secure market share and positioning.
- Act as liaison between sales team, homeowners, production, office staff, and other management members to resolve issues and ensure 100 % total customer satisfaction.
- Lead, inspire, and train during sales team meetings.
- Recruit and retain high‑quality personnel; remove low‑performance personnel when necessary.
- Challenge sales staff with professional growth opportunities.
- Guide the sales team in improving strategies that assist manufacturing efficiency.
- Supervise the sales team through weekly planned encounters designed to maximize self‑generated traffic.
- Assist with special projects and perform additional duties as required.
Requirements
- Specific training in sales and marketing techniques.
- Three to five years of related experience, including supervisory experience in the home‑building industry.
- Thorough knowledge of home‑building sales and marketing strategies and techniques.
Skills and Abilities
- Strong customer‑service orientation with the ability to handle difficult situations.
- Self‑motivated, persuasive attitude with outstanding leadership, negotiation, and organizational skills; detail‑oriented.
- General construction knowledge and ability to read blueprints (helpful).
- Decisiveness, good judgment, problem‑solving, and analytical skills to act with authority and take risks in a low‑direction environment.
- Excellent verbal and written communication skills for interaction with a variety of internal and external stakeholders.
- Working knowledge of the assigned market’s geographical locations.
- Self‑prospecting and realtor relationship skills and experience.
- Ability to recruit and train NHC & Associates.
- Ability to assess competitive sales environment and provide effective countermeasures or solutions.
- Ensures all communities, sales offices, and models meet brand standards.
Work Conditions and Physical Requirements
Travel demands require possession of a valid driver’s license. The role involves a drug‑free workplace and pre‑employment substance‑abuse testing.
Benefits
- Medical, dental, and vision coverage.
- Paid time off and paid holidays.
- Paid parental leave.
- Traditional and Roth 401(k) options.
- Profit‑sharing plan.
- Employee home purchase plan.
- Comprehensive benefits package aimed at attracting, developing, and retaining talent reflective of the customers and communities served.