Sales Manager

About the role

Join the team at Courtyard by Marriott in Box Elder! We're looking for a Sales Manager to support group and corporate sales, coordinate events, and help create an exceptional experience for Guests at the property. This position is based on-site at the Courtyard by Marriott in Box Elder, South Dakota. This position does not require outside sales calls or prospecting efforts.

Responsibilities

• Oversee group and corporate sales efforts at the property level.
• Plan and host site visits for potential Guests if a contract has not been signed, including showing all meeting spaces, sleeping rooms, and introducing them to key associates on the property.
• Coordinate event logistics, oversee all aspects of the event to ensure everything runs smoothly, including setup, budget, registration, food and beverage service, and entertainment.
• Maintain regular communication with the group's point of contact, finalizing guarantee numbers, special meal requirements, changes to the timeline and/or final guarantees, and obtaining final approval and signature on the Banquet Event Order (BEO).
• Prepare Banquet Event Orders (BEOs) using the Salesforce (Delphi) platform, including all setup, audio visual equipment, food and beverage, special instructions, timelines, and event details.
• Coordinate with other departments (sales team, banquet manager, kitchen staff) to ensure group needs are met, communicating special requests, requirements, timelines, payment information, and coordinating fulfillment.
• Execute and deliver all events, maximizing revenues, upselling, and exceeding revenues for the banquet department.
• Convey a favorable image of the hotel with a positive, professional appearance and demeanor.
• Become well versed in Salesforce Delphi, the group and catering management software.
• Prepare final invoices including meeting room rental, food and beverage totals, audio visual equipment rental, additional products or services, taxes, and fees.
• Follow up with all Guests to ensure needs were met to standards and to encourage return visits.

Qualifications

• Self-starting personality.
• High motivation and energy.
• Aggressive and enjoy competition.
• Excellent time management skills.
• Clear, concise verbal and written communication skills.

Benefits

• Health, dental, vision, and life insurance.
• 401k plan with 3% match after one year of employment.
• Company-wide discounts on hotel rooms and restaurants.
• Daily pay through ZayZoon.