Sales Manager

About the role

We are seeking a dynamic and results-driven Outbound B2B Sales Manager to lead our outbound sales team. The ideal candidate will have extensive experience in business-to-business (B2B) sales, particularly within the Business Process Outsourcing (BPO) or contact center industry. This role requires a strategic thinker who is outcome-focused, competitive, data-driven, and an exceptional leader.

Responsibilities

• Develop and implement effective outbound sales strategies to achieve and exceed revenue targets.
• Lead, mentor, and manage a team of outbound sales representatives, fostering a high-performance culture.
• Build strong partnerships with clients, ensuring our contact center aligns with their goals and delivers measurable outcomes. Collaborate closely with clients to optimize sales strategies, improve conversion rates, and drive mutual success.
• Utilize data analytics to monitor sales performance, providing regular reports and insights to senior management.
• Work closely with other departments to ensure alignment and support for sales initiatives.

Requirements

• Minimum of 3 years in B2B sales management, with a proven track record in the BPO or call center/contact center industry.
• Demonstrated ability to lead and motivate a sales team to achieve and surpass targets.
• Strong data analysis skills to assess sales performance and inform strategic decisions.
• Excellent verbal and written communication skills, with the ability to present effectively to clients and internal stakeholders.
• Bachelor’s degree in Business, Marketing, or a related field is preferred.
• A relentless drive to achieve results and meet objectives.
• A strong desire to outperform competitors and be a leader in the industry.
• Ability to leverage data to guide strategy and improve performance.
• Flexibility to adjust strategies in a dynamic market environment.

Supervisory duties

• Supervise and manage a team of outbound B2B sales representatives, ensuring performance expectations are met or exceeded.
• Provide regular coaching, training, and professional development opportunities to enhance team skills and sales effectiveness.
• Track individual and team performance using KPIs, dashboards, and reports; implement corrective actions as needed.
• Ensure sales processes align with company standards and compliance guidelines through regular call monitoring and feedback sessions.
• Establish clear performance goals for sales representatives and hold them accountable for achieving results.
• Identify inefficiencies in outbound sales workflows and implement improvements to increase productivity and revenue.
• Address team challenges, resolve conflicts, and foster a positive, high-energy work environment.
• Partner with senior management to align team goals with overall business objectives and contribute to strategic planning.
• Foster a competitive, high-performance culture that encourages collaboration, innovation, and continuous improvement.

Physical requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 10 pounds, if necessary.

Pay

50000-60000 Yearly Salary