Sales Manager

Responsibilities

• Effectively solicit and become familiar with all accounts in assigned market segments.
• Prospect and close on assigned accounts/territory to positively impact hotel revenues.
• Develop a full working knowledge of hotel operations, including Food and Beverage, Guest Services, and Reservations.
• Develop comprehensive knowledge of company sales policies and SOPs and ensure the sales team adheres to them.
• Meet or exceed set sales goals.
• Monitor production of top accounts and evaluate market trends.
• Assist in implementing special promotions for direct sales segments (e.g., WynClub parties, sales blitzes).
• Prepare required reports in a timely manner.
• Apply Wyndham sales policies and selling techniques to maximize occupancy and Average Daily Rate (ADR).
• Conduct professional site inspections for clients, highlighting key property features and benefits.
• Utilize the property’s computerized sales management system to generate reports, enter business, block space, and build accounts.
• Meet and greet onsite contacts.
• Develop networking opportunities through active participation in community and professional associations, activities, and events.
• Review meeting planner evaluations with the Director of Sales to ensure follow‑up on issues.

Qualifications

• At least 4 years of progressive hotel sales experience, or a 4‑year college degree with at least 2 years of related experience, or a 2‑year college degree with 3 or more years of related experience.
• Proficiency with Windows, company‑approved spreadsheet software, and word processing applications.