Sales Manager

About the Role

Ensure the financial growth and sales performance of the club by overseeing all aspects of the sales operations. Execute and inspect all sales operations including the activities of all Fitness Advisors and supporting departments. Manage and participate in all sales-related functions including prospecting, staff training, new member sales, and member retention.

Responsibilities

• Achieve monthly and yearly sales goals
• Train and motivate team daily to achieve club objectives
• Conduct daily sales meetings to discuss performance and objectives with team
• Recruit, interview, and train all new staff
• Report sales activity daily
• Promptly respond to members' concerns
• Ensure club meets all standards for cleanliness, maintenance, and safety
• Attend all staff and club meetings and events
• Establish and maintain professional relationships with staff
• Maintain and update sales policies and procedures
• Always know and be aware of club revenues and goals
• Work closely with retention departments to ensure high participation in the facilities
• Ensure all required documentation is completed in a timely manner
• Respond quickly and appropriately to emergency situations
• Perform other duties and assignments as necessary or required
• Grow dues base and constantly track dues line
• Help support and grow all departments in the facility
• Produce staff that can grow with the company and become Club Managers

Expectations

• Present a professional demeanor at all times when representing the Genesis Health Clubs
• Provide input in developing strategies to support goals and objectives
• Recommend staff development/education activities
• Develop and build a team atmosphere among staff and departments
• Ability to respond to common inquiries or complaints

Requirements

• Available to work weekends, evenings, and holidays
• Must hold current CPR certification or obtain within 60 days of start date
• Ability to work well with others
• Experience in cash handling and credit cards
• Customer service abilities

Physical Requirements

• Ability to stand for long periods of time
• Ability to lift up to 35 pounds
• Ability to communicate with guests and other associates, including reading, writing, and speaking

Schedule

Full-time position requiring availability on weekends, evenings, and holidays.