Sales Manager

Overview

Founded in 2010, Fun Town RV (FTRV) has grown into Texas’s largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. The Sales Manager is responsible for overseeing the daily operations of the sales team, ensuring team goals are met, maintaining inventory processes, and facilitating excellent customer service. This position plays a critical role in coaching staff, managing leads, and collaborating closely with other departments to optimize dealership performance.

Responsibilities

• Sales Operations & Team Leadership: Maintain and manage sales staff schedules, assign daily tasks, monitor progress toward individual and team sales goals, support staff with quoting and deal structuring, and follow up on prior quotes to convert pending deals.
• Reporting & Administrative Oversight: Collaborate with the General Sales Manager to reconcile daily sales reports, ensure accurate CRM documentation of quotes, deals, and customer interactions, desk deals accurately through Motility and VIN Solutions, and work with the F&I department to finalize deals.
• Inventory & Deal Management: Monitor inventory, activate repair orders for unsaleable units, allocate inventory for showroom and lot displays, appraise trade values for customer quotes, and track deal completion progress.
• Customer Service & Issue Resolution: Handle Urgent Priority Cases (UPC), assist with resolving customer issues, maintain a professional, customer‑first approach, and participate in trade shows and dealership promotional events.
• Compliance & Standards: Ensure adherence to inventory aging policies and red‑flag compliance, maintain knowledge of inventory across all company locations, and work a 5.5‑day schedule to align with dealership operations.

Requirements

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 1–2 years of related experience and/or management experience required.
• Knowledge of RV sales operations is highly desirable.
• Familiarity with CRM platforms, Motility, DealerTrack, 700 Credit, Systems 2000, Microsoft Excel, Word, and Google applications.
• Strong mathematical skills, including percentages, commissions, and discounts.
• Excellent verbal communication, leadership, and customer service abilities.
• Strong conflict resolution, adaptability, and organizational judgment.

Supervisory Responsibilities

Directly supervises 4 to 20 employees in the Sales Department and carries out supervisory duties in alignment with company policies and applicable laws.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 10 lb.
• Comfortable working in a dealership environment and walking lot inventory.

Benefits

• Competitive salary based on experience.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Holiday Savings Plan.
• Store discounts for employees.

Schedule

Work a 5.5‑day schedule to align with dealership operations.