Sales Manager

About the role

Fetch-A-Tech is seeking an experienced and results-driven Sales Manager to lead and develop our team of HVAC and Plumbing Comfort Advisors. The ideal candidate has a strong background in residential HVAC and Plumbing Sales, a passion for coaching and developing high-performing teams, and a proven ability to drive revenue while delivering an exceptional customer experience. This role is responsible for recruiting, training, mentoring, and holding the sales team accountable to performance goals while partnering with operations to ensure continued success and growth. At Fetch-A-Tech, our mission is to provide all residents of Las Vegas and the neighboring areas with the highest standards and quality of plumbing and indoor comfort. As plumbing & AC experts, we do this by offering top notch services and products, as well as by educating our customers and protecting our integrity at all times. We offer a competitive pay structure and ongoing training and support for all employees, ensuring our ability to serve our customers in the best way we can, and we will certainly stop at nothing until our customers are fully satisfied with our services.

Responsibilities

• Lead, motivate, and manage the residential sales team to achieve sales goals and objectives.
• Develop and implement effective sales strategies to drive growth in HVAC and Plumbing services and products.
• Review and revise sales plans annually.
• Build and maintain strong relationships with customers, ensuring high levels of customer satisfaction and repeat business.
• Conduct market research to identify new sales opportunities and stay updated on industry trends and competitor activities.
• Provide training, coaching, and development opportunities for the sales team to enhance their skills and performance.
• Develop and define programs for field sales team.
• Monitor and analyze sales performance metrics, preparing regular reports for senior management.
• Work closely with the General Manager, marketing, field operations and service teams to drive sales and ensure a seamless customer experience.
• Ensure all sales activities comply with company policies, industry regulations, and safety standards.

Qualifications

• Minimum of 10 years of experience in Residential HVAC Sales, with a minimum of 5 years in management.
• 5+ years of experience training