Sales Manager

About the role

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Responsibilities

• Select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Cook up hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent the hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management.

Requirements

• Absolutely love hospitality and have a proven track record in sales.
• Previous hospitality sales experience is a plus.

Qualifications

• An associate's or bachelor's degree in hospitality or a related field is preferred.

Skills

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Proficient in using sales tools and software.

Benefits

• Moderate travel between hotel and client’s locations required.

Pay

Compensation is commensurate with experience.

Schedule

Work schedule varies and may include occasional working on holidays and weekends.