Sales Manager

About the role

Eddyfi Technologies is looking for a Sales Manager to drive revenue growth by acquiring new customers, fostering lasting relationships, and ensuring consistent retention and expansion within the assigned territory. This role combines strategic territory planning, cross-functional collaboration, and data-driven sales execution to meet business objectives while delivering exceptional customer satisfaction. This role is part of our ET/UT product line.

Responsibilities

• Achieve or exceed sales targets for instruments, mandatory software, and ancillary products within the assigned territory
• Drive new business development by securing first-unit sales, building strong customer relationships, and expanding the existing account base through retention and growth strategies
• Partner with Inside Sales to align initiatives that enhance customer satisfaction, loyalty, and overall business performance
• Identify customer needs, coordinate accurate quotations through Salesforce/e-store, and support the preparation and delivery of compelling sales proposals
• Research target accounts, identify key decision-makers, and promote the company's full portfolio of solutions across the assigned market
• Develop and execute territory plans focused on new customer acquisition, account growth, service excellence, and customer satisfaction
• Support the VP, Sales in reviewing sales performance data and defining action plans to improve results
• Provide market insights and customer feedback to Product Line Product Managers to support product development and forecasting
• Prepare and deliver customer meetings, account plans, and sales presentations
• Engage with customers through virtual meetings, phone calls, and online communication platforms
• Maintain accurate and up-to-date CRM records, including prospects, contacts, activities, meeting notes, tasks, and pipeline status to ensure reliable forecasting
• Participate in internal sales meetings, training, and development activities
• Travel regularly to customer sites as required
• Manage administrative responsibilities, including travel arrangements and expense reporting
• Collaborate with Finance to support improvements in Days Sales Outstanding (DSO)

Qualifications

• Proven experience in sales management, business development, or territory sales
• Strong track record of acquiring new customers and growing existing accounts
• Comfortable managing the full sales cycle, from prospecting to closing and account development
• Experience working in a B2B environment with technical, industrial, or solution-based products and services
• Strong commercial acumen combined with a customer-focused mindset
• Able to understand customer needs and translate them into tailored commercial proposals
• Strong communication, presentation, and stakeholder management skills
• Comfortable working cross-functionally with Inside Sales, Product Management, Finance, and other internal teams
• Familiar with Salesforce or similar CRM systems
• Organized, autonomous, and disciplined in managing pipeline activity and forecasting
• Available to travel regularly as required

Benefits

• Competitive compensation and growth opportunities
• Health and retirement benefits
• Travel policy
• Professional development opportunities
• Product and sales trainings