Sales Manager

About the role

Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! If you are passionate, curious, and customer obsessed, say “I do” and apply today!

Essential Job Functions

• Customer Focus: Leads and models a customer-first culture across all roles.
• Active Floor Management: Assigns shifts, reviews results, and provides feedback to maintain a five-star customer experience.
• Coaching and Training: Provides ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Analyzing and Decision Making: Monitors store payroll, assists in ensuring hours do not exceed the monthly budget, and monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.
• Managing Performance: Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Building Bench and Talent Pipeline: Ensures the store is always staffed to achieve all staffing goals and fills open positions within 30 days.

Education & Credentials

• High School Diploma or degree.
• Two to four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Work Hours and Physical Demands

• Full time hours: Sunday through Saturday, 40 hours a week.
• Physical Demands: Stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; talk to and hear customers; lift to 25 pounds.

Other Duties as Assigned

Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days. Other duties as assigned.

Benefits

• Comprehensive benefits package available.
• Rewarding Environment and Competitive Pay: Generous Dream Maker Discount after first pay period, referral incentive program, Dayforce Wallet – get paid early, health/dental/vision insurance, 401K program, paid vacation, wellness days & holidays, including your birthday off.
• Pet Benefits: Love wins when love is for everyone!

Company Values

• Diversity, Equity, and Inclusion: Embrace the ideas of Diversity, Equity, and Inclusion. Build a workforce that is as representative as the customers we serve.

Contact Information

To learn more about David’s Bridal, visit our website at www.davidsbriad.com. For inquiries about accommodations during the application process, contact Human Resources at humanresources@dbi.com or call 610.943.5048.