Sales Manager

About the Company

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C., and Puerto Rico. The company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received numerous awards for its standout culture. CCM fosters an entrepreneurial spirit, empowering employees to grow while providing unwavering support and transparency.

About the Role

The Sales Manager directs and manages the sales activities of the branch, ensuring efficient customer service and quality loan generation. This position is responsible for originating loans, recruiting, managing, coaching, and motivating a team of outside loan officers to meet sales production goals while ensuring compliance with regulations and policies.

Responsibilities

• Meet standards set for branch production, including NOI, total revenue, and origination quality.
• Direct the work of mortgage loan officers, including setting and monitoring goals, implementing policies and procedures, and managing price protection.
• Establish referral partners in the market (e.g., realtors, builders, attorneys, financial advisors, or CPAs).
• Analyze and review General Ledger and Profit and Loss Statements.
• Originate quality loan production until the department’s volume reaches sufficient levels to warrant non-production from the manager.
• Identify partnership opportunities and develop business relationships.

Requirements

• NMLS License required under the S.A.F.E. Act of 2008.
• Bachelor’s degree in Business and/or equivalent combination of education/experience.
• 10+ years' mortgage lending experience or equivalent coursework (preferred).
• 5+ years’ external/outside retail mortgage origination experience with an emphasis on self-sourced business.
• 3+ years’ retail mortgage sales management experience.
• 2+ years of hiring and/or managing a sales force in the mortgage industry.
• Experience with Encompass 360.
• Meet the requirements of a Qualified Individual as determined by S.A.F.E and State Governing bodies.
• Experience with FNMA/FHLMC, FHA/VA guidelines, and all facets of real estate transactions.

Skills

• Excellent sales and marketing skills.
• Excellent communication and management skills.

Benefits

• Competitive compensation plan.
• Robust benefits package, including medical, dental, and vision.
• 401K retirement plan.
• Company-provided short-term disability.
• Employee assistance program.
• Wellness program.