Sales Manager

About the role

Working as a Hotel Group Sales Manager at the Embassy Suites Akron Canton Airport and the Fairfield Inn & Suites Canton offers a dynamic and rewarding career opportunity within the hospitality industry. This position allows professionals to engage with a diverse range of clients, from corporate groups to event planners, contributing to the success of large-scale conferences, meetings, and social gatherings. The Hilton and Marriott brands are renowned for their commitment to excellence, providing employees with strong support, training, and growth opportunities within the company. Located in Akron, Ohio, the hotel benefits from a thriving business and tourism market, giving sales managers access to a steady stream of potential clients. Additionally, the company culture emphasizes teamwork, innovation, and service, fostering a positive work environment where professionals can develop their sales expertise and build lasting industry relationships.

Responsibilities

• Identify and secure new group sales opportunities to drive hotel revenue.
• Build and maintain strong relationships with corporate clients, associations, and event planners.
• Develop and finalize sales agreements to maximize occupancy and revenue.
• Work with catering, banquet, and operations teams to ensure successful event execution.
• Develop and implement sales strategies to meet revenue goals.
• Conduct property tours and sales presentations for potential clients.
• Monitor market trends, competitor activities, and customer needs to stay competitive.
• Maintain accurate records in sales databases and generate reports on sales performance.
• Represent the hotel at trade shows, networking events, and industry conferences.
• Meet or exceed individual and team sales targets.
• Ensure high levels of client satisfaction and uphold Hyatt and Commonwealth Hotels standards.

Requirements

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment
• Excellent skills for engaging with guests and collaborating with team members seamlessly
• Ability to work weekends & holidays

Benefits

• Medical, Dental, and Vision (benefits begin day one)
• 401(k) with company match, same day pay, and flexible spending accounts
• Vacation, personal days, and holiday pay
• Hotel, food, and beverage savings for personal travel
• Online training courses
• Employee Assistance Program, jury duty leave, bereavement leave