Sales Manager

Sales

• Promote UGPs core values; show up, work hard, be respectful and honest, strive for excellence, do what you say and promote DEI
• Responsible for converting quotes to leads to sales
• Communicate sales, store and personnel information to regional manager in a timely manner
• Adhere to the Digital Code of Conduct
• Provide feedback in a constructive manner to affect change / be a part of the change
• Responsible for active participation in 1 on 1 weekly meetings with the Regional sales manager and a weekly L10 with the the RSM and the other sales managers in your group
• Responsible for assisting in coverage when other UGP team members are unavailable. This primarily relates to email and phone coverage but could also include travel to another UGP location.
• Responsible for engaging and being part of the local community. Engage with local business and community members to be part of the local community. Attend local events including but not limited to Downtown Association meetings, networking groups, chamber of commerce meetings
• Responsible for communication with customers via phone, email or in person to determine their needs. It is essential to focus on what the customer prefers / needs, not what the sales manager prefers / needs.
• Responsible for thinking of and relaying ideas for sales and marketing tools and ideas to Regional Sales Manager
• Work with the National Sales Manager and Head of Marketing to engage with customers and drive sales at events and local opportunities.

Location

• Responsible for the store opening and closing per the opening and closing checklists in accordance with the store hours
• Deposit money to the bank for both custom and retail, in a timely, efficient manner per the Custom and Retail bank deposit procedure
• Responsible for interviewing, hiring, training, directing and evaluating Store Associates
• Responsible for the storefront to be clean, organized and welcoming. Custom orders and retail products should be easy to find, clearly marked and organized. The retail floor should be clean and welcoming
• Be responsible for the store being open for scheduled hours and special events
• Responsible for scheduling SA store hours and handling call offs / no shows / shift changes
• Cook up and handle all supervisory tasks including but not limited to time card approvals, annual reviews, issue disciplinary actions, time off request of SAs
• Actively manage / work your store on major retail event days. This includes but it is not limited to (home football weekends, graduation, large events / fairs)