Sales Manager

About the role

Champions is looking for a Sales Manager at our Houston location. In this new role, you’ll lead sales efforts across all offerings at Champions Club, including our boutique hotel and state-of-the-art poker club. Targeting both business and leisure market segments, you’ll orchestrate and organize exceptional events, secure new and repeat bookings, and optimize revenue opportunities. You’ll develop and execute strategic sales initiatives to increase room nights, group bookings for both hotel and poker, and overall revenue. As a Champions advocate in the community, you’ll research and understand member and community history to create personalized customer experiences and expand our reputation in the area.

Responsibilities

• Identify, target, and secure new social, corporate, association, travel agency, and group business opportunities for both our hotel and poker business
• Lead sales efforts across group business, leisure, and various market segments
• Conduct sales calls, presentations, and site inspections
• Follow up on inquiries, qualify leads, and convert them into group bookings
• Engage in the local community via approved memberships in organizations, charitable activities, and business community events
• Drive sales by prospecting and securing new business, as well as nurturing relationships with repeat clients
• Maximize revenue opportunities through upselling and cross-selling event services and offerings
• Build and maintain strong relationships with trusted vendors (florists, entertainment, linen, decorators, etc.) to ensure timely and successful event execution while maintaining high-quality standards
• Provide exceptional customer service as the main point of contact for clients throughout the planning process, ensuring all event needs and expectations are met
• Collaborate with the operations team to ensure smooth execution of group bookings, including room blocks, social and meeting functions, catering, and event logistics
• Draft and negotiate group rates, terms, and contracts in alignment with the hotel’s objectives, ensuring clarity on event details, pricing, and expectations
• Maintain accurate CRM and sales records
• Monitor local competitors and industry trends to identify new opportunities and maintain a competitive edge
• Strategize with Director of Hospitality to track and analyze sales progress and business trends monthly to determine the most effective tactics

Requirements

• 2+ years of experience in hotel sales or group sales management, with a proven track record of success
• Strong knowledge of hotel operations, event planning, and group booking processes
• Must be 21 years or older
• Proficient in Microsoft Office Suite and event management software

Skills & Qualities

• Strong leadership skills with the ability to motivate and manage a team
• Excellent communication, negotiation, and interpersonal skills with a customer-centric approach
• Strong vendor negotiation and relationship-building abilities
• Knowledge of hospitality and event industry trends
• Experience and/or love of the casino gaming industry

Benefits

• Flexible medical benefits, with options for upgraded coverage
• Dental and vision coverage
• Flexible paid time off
• Commuter benefits
• 401(k) retirement plan
• Perks program with discounts on local gyms, restaurants, concerts, and more