Sales Manager

Key Responsibilities

• Ensure the overall sales process is effective and dedicated to achieving goals.
• Contribute to creating and implementing efficient sales and administrative programs.
• Meet or exceed sales targets as outlined in the Business Plan.
• Suggest and evaluate innovative ideas to improve sales pace and customer satisfaction.
• Develop and carry out an ongoing prospecting plan using various communication channels.
• Influence prospects to transition into homebuyers through proactive engagement.
• Provide personalized presentations to all prospects and a welcoming experience.
• Share comprehensive product and company information with customers.
• Build strong relationships with internal and external partners to generate leads.
• Professionally present and market sales center products, quick move-in homes, and model homes per company standards.
• Present and manage new home sales agreements, ensuring accurate system entry.
• Maintain effective communication with prospects and homeowners, including prompt lead follow-ups.
• Emphasize customer satisfaction as core business driver, playing a critical role in delivering a flawless home-buying experience.
• Gain a deep understanding of business processes (construction, estimating, marketing and administration) to enhance customer experience.
• Regularly interact with construction and purchasing teams to address sales- related challenges and changes.
• Ensure all company assets, including the sales center, model homes, quick move-in homes are professionally presented and marketed per company standards.
• Develop and implement innovative marketing solutions, explore alternative channels, and highlight product differentiation to enhance market appeal.
• Conduct ongoing competitive analyses, including reviews of product positioning, sales prices, premiums and marketing incentives.
• Research and evaluate market trends in both new home and resale markets.
• Compile and deliver detailed weekly reports on competitive insights.
• Ensure timely and accurate submission of all required information for delivering sales contracts.
• Maintain active involvement in the regional residential community and homebuilding industries to stay informed and connected.

What You'll Bring

• 5+ years of sales and providing an exceptional customer experience.
• Post-secondary diploma or degree in business or related area preferred.
• Outstanding sales and customer service record.
• New home or residential home sales experience is preferred.
• Proficient in computer knowledge and skills, CRM software experience.
• Exceptional communication, time-management and interpersonal skills.

What We Offer

• Competitive compensation and total rewards package.
• Excellent extended medical, dental, and vision benefits beginning day 1.
• 401(k) matching, vesting begins day 1.
• Career development programs.
• Paid Volunteer Hours.
• Paid parental leave.
• Family planning assistance, including IVF, surrogacy and adoption options.
• Wellness and mental health resources.
• Pet insurance offering.