Sales Manager

Overview

The Sales Manager is part of the team responsible for the day-to-day operations of the sales center. They will receive training and mentorship from the Director of Sales and VP, Sales and Marketing. The Sales Manager is responsible for providing exceptional customer service to existing and potential customers, while demonstrating respect and professionalism. Responsibilities include managing the entire sales cycle and continuously improving sales and administration programs. Share details about the product and the company. Build relationships with internal and external partners to generate leads and convert prospects into buyers.

Responsibilities

• Ensure the effectiveness of the overall sales process.
• Contribute to the development and implementation of effective and efficient sales and administration programs.
• Actively participate in meeting or exceeding the sales targets and goals as specified in the Business Plan.
• Continually look for ways to improve sales pace and/or customer satisfaction by suggesting and evaluating innovative ideas.
• Aid in the development and implementation of a continual prospecting plan through all communication mediums (phone, email, web, etc.).
• Influence prospects to purchase a home.
• Welcome/greet all prospects and deliver personalized presentation.
• Provide product and company information to customers.
• Build relationships with internal and external stakeholders to help drive leads.
• Ensure that our products from the sales center, Quick Move-in homes, and Model Homes are presented professionally and marketed according to company standards.
• Present and review all new home sales agreements with customers and enter agreements into appropriate computer systems.
• Effectively correspond with prospects/homeowners and follow up with all lead.
• Recognize that business is built on customer satisfaction and commitment to customer satisfaction.
• Play a major role in the customer’s experience in dealing with our Company and ensure we are uniquely positioned to impact the customer’s expectations and satisfaction throughout the entire home buying process.
• Maintain continuous involvement within the respective Regional residential community and homebuilding industries.

Qualifications

• A high school diploma, with a minimum 3 years’ experience in sales.
• A post-secondary diploma or degree in business or related area preferred.
• An outstanding sales and customer service record.
• New home or residential home sales experience is preferred.
• Proficient computer knowledge and skills.
• Exceptional time-management and organizational skill.

Skills

• Exceptional communication skills.
• Ability to build and maintain relationships.
• Strong problem-solving and conflict resolution skills.
• Knowledge of real estate market trends and competition.

Benefits

We are proud to offer our employees what they value most: Annual Base Salary is $24,000 with a competitive commission plan. Excellent extended medical, dental and vision benefits beginning day 1. 401(k) matching, vesting begins day 1. Career development programs. Charitable donation matching. Paid Volunteer Hours. Paid parental leave. Family planning assistance including IVF, surrogacy and adoptions options. Wellness and mental health resources. Pet insurance offering. A culture based on our values of Passion, Integrity and Community!