Sales Manager
Ashley Furniture Industries · Northridge, California, United States · 3 mo ago
On-siteSales$72k–$84k/yrFull-time
About the role
Support the Store Manager in the day-to-day operations of the retail store, focusing on sales performance, team leadership, and operational efficiency.
Responsibilities
- Support the Store Managers in overseeing all sales KPI’s including but not limited to: volume, margin, closing ratio, sales per guest, bedding, and protection.
- Handle all customer-related issues in the absence of the Store Manager.
- Provide exceptional leadership with timely and effective communication to the sales, guest experience, and visual teams.
- Coach members of the sales staff to build individual and team success in a professional manner.
- Assist the Store Manager in maintaining budgeted administrative costs including wages and supplies.
- Ensure complete and adequate documentation of procedures and tasks completed.
- Complete various report functions in a timely manner.
- Aid in maintaining proper staffing levels for the sales team in accordance with company-set budget levels.
- Prepare and administer impact coaching sessions for the development of the sales team.
- Coordinate and execute daily, weekly, and peak state huddles.
- Work with the Visual Presentation Manager regarding product placement.
- Report changes in policy and other information to staff members.
- Perform other duties as assigned.
Requirements
- High School Diploma required.
- 2+ years working in the retail industry.
- Ability to motivate employees to achieve sales KPIs.
- Ability to handle guest concerns in a timely manner.
- Ability to interview and staff retail location.
Benefits
- Health, dental, and vision insurance.
- Employee discount from 10% - 30%.
- Life and disability insurance.
- Flexible Spending Account.
- 401(k) retirement plan.
- 80 hours paid vacation and 48 hours of California Paid Sick Leave.
Pay
Annual Base Salary Range: $72,000.00 – $84,000.00. In addition to base pay, employees are eligible to earn monthly incentive compensation based on Store Revenue, Protection Gross Margin, Bedding Margin, and Conversion.