Sales Manager

Sales & Revenue Generation

Actively solicit and secure new group business through prospecting, outbound sales efforts, and relationship development.
Manage and respond to inbound inquiries, converting leads into definite business.
Achieve and exceed assigned group room night and revenue goals.
Identify new market segments aligned with Aloft’s positioning and demand drivers.

Client Relationship Management

Build and maintain strong, long-term relationships with clients, planners, and key partners.
Understand client needs and design tailored solutions utilizing guestrooms, Althea event space, and hotel amenities.
Deliver a high-touch, responsive sales experience that creates loyalty and repeat business.

Market & Strategic Positioning

Understand local market dynamics including USTA, Medical City, and Lake Nona demand drivers.
Analyze competitor positioning, pricing, and trends to strategically sell against the comp set.
Position Aloft as a distinctively different, lifestyle-driven group experience.

Sales Process & Execution

Prepare and present proposals, contracts, and pricing strategies aligned with revenue goals.
Negotiate contracts to maximize profitability while maintaining competitiveness.
Maintain accurate sales activity, pipeline, and reporting within Delphi/SFA systems.
Collaborate with operations and group services teams to ensure seamless execution of booked business.

Team & Culture Contribution

Partner with internal teams to deliver exceptional guest experiences.
Communicate proactively across departments to ensure alignment and execution.
Contribute to a high-energy, collaborative, and performance-driven sales culture.

Qualifications

• Minimum 2–3+ years in hotel group sales or related role
• Proven track record of closing business and achieving/exceeding sales goals
• Experience selling group rooms and event space preferred

Core Competencies

• Proven closer with strong negotiation skills
• H较高动机、主动性和结果导向
• Strong understanding of hotel operations and group sales process
• Ability to manage multiple priorities while maintaining attention to detail

Technical Skills

• Experience with Delphi, CI/TY, or similar sales systems preferred
• Strong proficiency in Microsoft Office and CRM tools

Personal Attributes

• People-first mindset with strong relationship-building skills
• Excellent verbal and written communication
• Organized, detail-oriented, and accountable
• Entrepreneurial spirit with a drive to win business

Working Environment & Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this job. The role requires regularly walking, standing, and sitting for 6-8 hours per day and may involve exposure to standard office supply chemicals. Frequent use of hands and arms to reach, carry, pull, and lift up to 25 lbs. Requires close vision, distance vision, and peripheral vision. Work environment may involve temperature fluctuations and moderate to high noise levels.