Sales Manager
Description
The Opportunity
Access Labs is seeking a hands-on Sales Manager to lead the day-to-day execution, accountability, and performance of the Business Growth Strategist team. This role is responsible for translating sales strategy into consistent team execution.
What You Will Own
- Directly manage the Business Growth Strategist team and serve as their primary day-to-day leader.
- Lead regular one-on-one meetings, pipeline reviews, call reviews, and performance discussions.
- Coach representatives on sales strategy, prospect communication, objection handling, follow-up, and closing.
- Join sales calls regularly to support opportunities, provide feedback, and help advance deals.
- Manage day-to-day pipeline activity, opportunity progression, and rep accountability toward new business goals.
- Ensure Salesforce is used consistently, accurately, and daily as the sales team's source of truth.
- Monitor rep activity, account notes, follow-up tasks, opportunity stages, close dates, and pipeline quality.
- Provide KPI reporting to the Sales Director on team pipeline, activity, production, and performance trends.
- Support new hire onboarding, training, ramp-up, and ongoing rep development in partnership with the Sales Performance Manager.
- Reinforce sales workflows related to lead handoff, pricing requests, custom panel requests, onboarding, supply requests, and client launch steps.
- Review and approve routine pricing, onboarding, and workflow requests within defined guardrails.
- Escalate larger pricing decisions, margin-sensitive requests, performance concerns, client issues, or process gaps to the Sales Director.
- Support sales team execution of marketing campaigns, new service launches, targeted outreach, and go-to-market initiatives.
- Help identify existing client expansion opportunities and escalate retention concerns when sales involvement is needed.
- Collaborate with Client Success, Operations, Billing, Marketing, and other internal teams to support sales execution and client experience.
Who We Are Looking For
We are looking for a disciplined, hands-on sales leader who is comfortable managing a high-activity sales team, holding representatives accountable, and driving consistent execution. The ideal candidate is a strong people manager who can coach reps, inspect pipeline, enforce Salesforce discipline, support active deals, and create a performance-driven sales environment without losing the culture, energy, and collaboration of the team.
Preferred Qualifications
- 3-5+ years of sales leadership or sales management experience.
- Proven experience managing, coaching, and holding sales representatives accountable to performance expectations.
- Strong background in pipeline management, sales coaching, follow-up discipline, and deal support.
- Proficient in Salesforce, including pipeline management, opportunity tracking, activity reporting, account notes, dashboards, and CRM hygiene.
- Strong communication, organizational, and leadership skills.
- Ability to enforce process discipline while maintaining a sales-first leadership style.
- Comfortable joining sales calls, coaching representatives, managing performance, and supporting deal strategy.
- Ability to work cross-functionally in a fast-paced, growth-oriented environment.
- Healthcare, diagnostics, laboratory, medical, functional medicine, or healthcare-related sales experience preferred.
Benefits
- Medical, Dental, and Vision insurance.
- 401(k) with company match up to 3%.
- Paid Time Off.
- Paid Holidays.
About the Organization
Access Medical Labs is one of the largest specialty diagnostic labs in the country, using 50% less blood and delivering next-day results. We offer a comprehensive test menu-from routine panels to advanced biomarkers-across blood, saliva, and urine, performing over 1,000 tests under one roof. Our ultra-automated facilities, spanning over 55,000 sq. ft., are powered by the most cutting-edge diagnostic technology and innovative lab logistics available. Since 2003, we've been committed to delivering a truly exceptional client experience backed by precise and reliable testing. Every innovation we pursue is driven by one purpose: making personalized medicine more practical and accessible. Company culture is the foundation of Access Medical Laboratories. We continue to attract mission-driven and goal-oriented professionals to our organization, where each individual and team is recognized for their accomplishments. We place a significant amount of value on teamwork and mentorship, enabling each individual to consistently grow and develop. At Access, each team member has a sense of belonging, family, and community. We enjoy coming to work every day in an environment where people feel empowered, understanding that each team member plays a significant role in providing peace of mind to patients nationally.
EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.