Sales Lead, San Francisco Premium at Livermore Outlet

About the role

As a Sales Lead, you are a key team member who supports and role‑models excellent customer experiences. You will deliver personalized customer experiences, provide guidance and support to associates, and have a direct impact on both the customer and associate experience. You will collaborate with the Store Manager to become an expert on store functions and be ready to step in as manager when needed.

Responsibilities

• Represent the brand and model personalized customer‑experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where all associates feel welcome and engaged.
• Uphold the highest visual and operational standards while keeping focus on the customer.
• Use tools to drive a customer‑focused team environment and profitable business.
• Provide in‑the‑moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Utilize technology to stay informed on company priorities and promotions, delivering a seamless omnichannel shopping experience.
• Seamlessly step into the role of manager when needed.

Qualifications

• At least 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Proficiency with technology and ability to operate a point‑of‑sale system.
• Strong communication and coaching skills.
• Flexible availability, including evenings, weekends, and holidays.
• Initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to meet deadlines.

Benefits

• 401(k) plan.
• Merchandise discounts plus eligibility for discounts at sister brands.
• Professional development and advancement opportunities across brands.
• Community impact through philanthropic partnerships.

Pay

Hourly rate ranges from $17.90 to $22.35 USD.

Location

Store 3092 – San Francisco Premium‑ANN‑Livermore, CA 94551.