Sales Lead PT @ Tennessee Aquarium

Job Summary

This position provides optimal guest service ensuring that all guest needs are met in a timely manner. The Sales Lead position assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. A Sales Lead will also be responsible for higher level transactions to include cash and safe balancing. The SL is considered an entry level supervisor position.

Key Responsibilities And Accountabilities

• Holds self accountable to all e|n standards of performance and behavior.
• Resolves guest service issues in partnership with Store Director.
• Responsible for leading the Sales Team to ensure optimal guest service.
• Performs all opening and closing operations.
• Buils strong relationships with team members to align and support execution of business results.
• Actively pursues opportunities to promote self development.
• Creates a learning environment by modeling e|n core values.
• Fosters Partner team member relationships to support business initiatives and growth.
• Complies with company personnel policies.
• Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
• Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations.
• Consistently looks for methods to maximize store sales.
• Accurately handles cash with the registers.
• Ensures completion and accuracy of all register transactions.
• Works assigned schedule.
• Completes product, operations, and merchandise presentation training.
• Executes and maintains all visual presentation directives as communicated by Store Director and SSC initiatives.
• Participates in all e|n initiatives and ensures sustainability.
• Responds and reacts to all communication in a timely manner.
• Performs daily tasks such as cleaning, store recovery, and merchandise placement.
• Accountable for all Loss Prevention procedures and requirements.
• Consistently demonstrates e|n Cares.
• Responsible for optimal guest service of all team members.
• Maintains full knowledge of the venue’s building and its programs.
• Ensures a clean, organized, and safe environment for guests to shop in.
• Follows e|n and Partner dress code guidelines.
• Participates in regional philanthropic activities.

Physical Demands

While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The Sales Lead must frequently lift and/or move up to 40 pounds.

Employee Benefits

• Voluntary coverage options including a limited medical plan, dental, and vision insurance, term life insurance, and Employee Assistance Program (EAP).
• 401(k) Retirement Plan.
• Paid Sick Time.
• Employee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.