Sales Lead PT @ Tulsa Zoo
Job Summary
This position provides optimal guest service ensuring that all guest needs are met in a timely manner. The Sales Lead position assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. A Sales Lead will also be responsible for higher level transactions to include cash and safe balancing. The SL is considered an entry level supervisor position and must be 18 years or older.
Key Responsibilities And Accountabilities
- Holds self accountable to all e|n standards of performance and behavior.
- Resolves guest service issues in partnership with Store Director.
- Responsible for leading the Sales Team to ensure optimal guest service.
- Performs all opening and closing operations.
- Buils strong relationships with team members to align and support execution of business results.
- Actively pursues opportunities to promote self development.
- Creates a learning environment by modeling e|n core values.
- Fosters Partner team member relationships to support business initiatives and growth.
- Complies with company personnel policies.
- Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
- Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations.
- Consistently looks for methods to maximize store sales.
- Accurately handles cash with the registers.
- Ensures completion and accuracy of all register transactions.
- Works assigned schedule.
- Completes product, operations, and merchandise presentation training.
- Executes and maintains all visual presentation directives as communicated by Store Director and SSC initiatives.
- Participates in all e|n initiatives and ensures sustainability.
- Responds and reacts to all communication in a timely manner.
- Performs daily tasks such as cleaning, store recovery, and merchandise placement.
- Accountable for all Loss Prevention procedures and requirements.
- Consistently demonstrates e|n Cares.
- Responsible for optimal guest service of all team members.
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The Sales Lead must frequently lift and/or move up to 40 pounds.
Employee Benefits
- Provides Part-time team members with a variety of voluntary coverage options.
- A limited medical plan, dental, and vision insurance.
- Term life insurance.
- Employee Assistance Program (EAP).
- 401(k) Retirement Plan.
- Paid Sick Time.
- Employee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.